reset
Hardware reset
If the phone hardware is jammed, you should first
recommend that the consumer performs a hardware reset.
The hardware reset does not reset the Windows Live ID or
remove any consumer data.
To perform a hardware reset remove the battery and
reinsert it. Boot up the phone normally.
Software / operating system (OS) reset
The software / operating system (OS) reset returns the phone to its out-of-the-box state. Note that this
procedure erases all consumer data! Always first try to perform a hardware reset.
Option 1
- Use this option if the consumer knows the lock code
- This option warns the consumer about data loss!
-Tap Settings > About > reset your phone
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