Service Manual Level 1 and 2
Nokia Lumia 710
RM-803, RM-809
Version 1.0
Phone reset
Option 1: About menu
- Use this option if the consumer knows the lock code
- This option warns the consumer about data loss!
- Tap Settings > About > reset your phone
Hardware reset
If the phone hardware is jammed, you should first
recommend that the consumer performs a
hardware reset. The hardware reset does not reset
the Windows Live ID or remove any consumer data.
To perform a hardware reset remove the battery
and reinsert it. Boot up the phone normally.
Software / operating system (OS) reset
The software / operating system (OS) reset returns the phone to its out-of-the-box state. Note that
this procedure erases all consumer data! Always first try to perform a hardware reset.