Find help
Read the user guide
To find more support, read the complete user guide.
Read the online user guide
Select
> User Guide.
Tip: You can add a shortcut to the user guide to the desktop,
to make it easier to access the guide later. To do this, open
the user guide, and from the toolbar, select
> Add
shortcut to desktop.
Support
When you want to learn more about how to use your product
or you are unsure how your device should function, go to
www.nokia.com/support, or using a mobile device,
nokia.mobi/support. You can also select
> User Guide
in your device.
If this does not resolve your issue, do one of the following:
• Switch off the device, and remove the battery. After about
a minute, replace the battery, and switch on the device.
• Restore the original factory settings.
• Update your device software.
If your issue remains unsolved, contact Nokia for repair
options. Go to www.nokia.com.hk/repair. Before sending
your device for repair, always back up the data in your device.
Settings
Your device normally has GPRS, streaming, and mobile
internet settings automatically configured, based on your
network service provider. You may have settings from your
network service provider already installed in your device.
To change the general settings in your device, such as
language, desktop, display, and keypad lock settings, go to
> Settings.
Access codes
If you forget any of the access codes, contact your service
provider.
Personal identification number (PIN) code — This code
protects your SIM card against unauthorised use. The PIN
code (4-8 digits) is usually supplied with the SIM card. After
three consecutive incorrect PIN code entries, the code is
blocked, and you need the PUK code to unblock it.
Personal Unblocking Key (PUK) code — This code (8 digits) is
required to change a blocked PIN code. If the code is not
supplied with the SIM card, contact your service provider.
Lock code — The lock code helps you to protect your device
against unauthorised use. The preset code is 12345. You can
create and change the code, and set the device to request the
8Find help
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