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Noritz NR662-OD - User Manual

Noritz NR662-OD
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SBB8065
Rev. 06/13
Models : NR662-OD
NR501-OD
TANKLESS GAS WATER HEATER
Owners Guide
NORITZ America Corporation
-Donotstoreorusegasolineorotherammablevaporsandliquidsinthe
vicinityofthisoranyotherappliance.
- WHAT TO DO IF YOU SMELL GAS
•Donottrytolightanyappliance.
•Donottouchanyelectricalswitch;donotuseanyphoneinyourbuilding.
•Immediatelycallyourgassupplierfromaneighborsphone.Followthe
gassuppliersinstructions.
•Ifyoucannotreachyourgassupplier,calltheredepartment.
-Installationandservicemustbeperformedbyaqualiedinstaller,service
agencyorthegassupplier.
If the information in this manual is not followed exactly, a re or explosion
may result causing property damage, personal injury, or death.
WARNING
Thank you for purchasing this Noritz Tankless Gas Water Heater.
Before using, please:
Read this manual completely for operation instructions.
Completely ll out the warranty registration card (included separately)
and mail the detachable portion to Noritz America Corporation.
Keep this manual (and the remainder of the warranty registration
card) where it can be found whenever necessary.
Installation must conform with local codes, or in the absence of
local codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54.
Noritz America reserves the right to discontinue, or change at any
time, the designs and/or specications of its products without notice.
FOR USE IN RESIDENTIAL APPLICATIONS.
*SBB8065*
Low NOx Approved
by SCAQMD
14 ng/J or 20 ppm
(Natural Gas Only)

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Questions and Answers

  • J
    jameshowardAug 4, 2025
    What to do if there is detection of scale build-up in the heat exchanger of my Noritz Water Heater?
    • T
      Teresa WalkerAug 4, 2025
      If there is a detection of scale build-up in the heat exchanger of your Noritz Water Heater, you need to flush the heat exchanger to remove the scale build-up.
  • C
    Carla HowardAug 8, 2025
    How to fix an ignition error on my Noritz NR662-OD?
    • Y
      yhooverAug 8, 2025
      If your Noritz Water Heater shows an ignition error, check if the gas valve is open. Then, try these steps: Unplug the unit or use the power button on the remote to turn it off. Open a hot water fixture, and then turn the unit back on. If the error disappears, the problem is resolved.
  • C
    Christopher LewisAug 12, 2025
    What to do if water is cold when only a single fixture is open on my Noritz NR662-OD Water Heater?
    • R
      Raymond CarrAug 12, 2025
      If the water from your Noritz Water Heater is cold when only one fixture is open, increase the water flow by opening the fixture more or by opening additional fixtures. This ensures enough water passes through the unit for it to begin heating.
  • L
    Lisa PowellAug 17, 2025
    Why doesn't the power button light come on for my Noritz Water Heater?
    • A
      annette14Aug 17, 2025
      If the power button light on your Noritz Water Heater doesn't come on, check if there has been a power failure and ensure the unit is properly connected to a power source.
  • B
    Barbara JohnsonAug 21, 2025
    Why does my Noritz NR662-OD Water Heater stop burning during operation?
    • W
      williamsemmaAug 21, 2025
      If your Noritz Water Heater stops burning during operation, check that both the gas and water supply valves are fully open.
  • E
    Emily TaylorAug 26, 2025
    What to do if my Noritz NR662-OD is locked due to repeated Scale Build-up error codes?
    • L
      Lance ParrishAug 26, 2025
      If your Noritz Water Heater unit is locked due to repeated scale build-up error codes, you must flush the heat exchanger to remove the scale build-up.
  • D
    Dalton HorneAug 29, 2025
    Why doesn't my Noritz NR662-OD Water Heater fire when water is flowing due to high supply water temperature?
    • J
      Jessica ThompsonAug 29, 2025
      Your Noritz Water Heater will not fire if the supply water temperature is too high, as the unit will overheat the outlet water.

Summary

Important Safety Information

Safety Alert Symbols and Risk Levels

Explains the meaning of DANGER, WARNING, and CAUTION symbols and their associated risks.

Flammable Vapors and Liquid Hazards

Warns against storing or using flammable products near the water heater.

High Temperature Scalding Risks

Alerts to the severe burn risk from water exceeding 125°F (52°C).

Indoor Installation Prohibition

Prohibits indoor installation due to carbon monoxide poisoning risk.

Explosion Hazard Warnings

Details risks associated with gas leaks and improper valve operation.

Exhaust Vent Clearance Requirements

Specifies minimum safe clearances around the exhaust vent terminal.

Combustible Materials and Chemical Use Restrictions

Warns against placing combustibles or using chemicals near the unit.

Qualified Professional Installation Mandate

States that installation and service must be performed by qualified professionals.

Electrical Safety Precautions

Covers grounding, power cord handling, and avoiding wet hands.

Safe Maintenance Procedures

Guides on safely performing maintenance, including turning off power and cooling.

Freezing Damage Prevention

Advises on measures to prevent damage from freezing.

Unit Components and Display

External Unit Component Identification

Illustrates and labels the main external parts of the water heater.

Understanding the Display Window

Explains how the display indicates unit status, temperature, and error codes.

Initial Operation Guide

Step-by-Step Setup Procedures

Details the four essential steps for preparing the water heater for its first use.

Operating the Water Heater

Basic Operation Without Remote Control

Covers checking power, turning on hot water, mixing, and turning off.

Scalding Prevention During Operation

Warns about the severe burn risk from water over 125°F (52°C).

Remote Controller Features Overview

Introduces the remote controller and its main indicators and buttons.

Setting Temperature with Remote Control

Guides on powering on and setting the desired water temperature using the remote.

Adjusting Maximum Output Temperature

Explains how to set the upper limit for hot water temperature via the remote.

Using the Flow Meter Alarm

Details how to set and use the flow meter alarm for filling tasks.

Muting Remote Controller Sounds

Describes how to disable audible feedback from the remote controller.

Preventing Freezing Damage

Automatic Freeze Protection System

Explains the unit's built-in freeze protection and its operational limits.

Manual Freeze Protection Steps

Details necessary actions for protecting the unit in extremely cold conditions.

Draining the Water Heater

Provides instructions on how to drain the unit if it will be unused for an extended period.

Regular Maintenance Procedures

Periodic Inspection Checklist

Lists visual checks and functional tests recommended for regular inspection.

Cleaning the Water Heater Unit

Advises on cleaning the exterior surfaces of the water heater.

Maintaining the Water Drain Valve Filter

Details the process for cleaning the filter in the water drain valve.

Water Quality and Heat Exchanger Care

Heat Exchanger Flushing for Scale Prevention

Explains the necessity of flushing due to hard water and potential scale build-up.

Recommended Water Quality Standards

Lists acceptable water quality parameters to ensure proper operation and warranty coverage.

Troubleshooting Common Issues

Identifying and Resolving Error Codes

Lists common error codes, their causes, and recommended corrective actions.

Initial Operation Problem Solving

Addresses issues like ignition failure and incorrect temperatures during initial setup.

Diagnosing Temperature Problems

Covers issues with water being too hot, not hot enough, or experiencing fluctuations.

Troubleshooting Hot Water Amount and Flow

Discusses problems with inconsistent hot water amounts or reduced availability.

Understanding Operational Sounds and Issues

Explains normal operational sounds and other miscellaneous problems.

Service and Gas Conversion

Requesting Service and Warranty Details

Guides on how to request service and provides information on warranty.

Gas Conversion Kit Information

Details the process and requirements for converting the unit to a different gas type.

Technical Specifications

NR662-OD Model Specifications

Lists technical details, dimensions, and safety devices for the NR662-OD model.

NR501-OD Model Specifications

Lists technical details, dimensions, and safety devices for the NR501-OD model.

Noritz NR662-OD Specifications

General IconGeneral
TypeTankless Water Heater
Weight38 lbs
Fuel TypeNatural Gas
Temperature Range100°F - 140°F
Gas TypeNatural Gas
GPM @ 35°F Rise6.6 GPM
Flow Rate (GPM)6.6
Warranty12 years heat exchanger, 5 years parts

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