NovaStar VX400s - User Manual

Questions and Answers

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brandon18Jul 27, 2025
How to troubleshoot a NovaStar Controller when the LED screen is not lit?
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  Dr. Jeremy WalkerJul 27, 2025
  If the LED screen connected to your NovaStar Controller isn't lighting up, first ensure the power is properly connected and switched on. Next, verify the LED screen is connected correctly and functioning normally. Also, confirm that your VX400s has an input signal, and check if the screen is black due to extended mode, PIP shielding, or other similar issues. Finally, ensure that the configuration mode and parameters are correct.
S
sampsonalfredAug 1, 2025
What to do if the monitoring connector outputs abnormally on NovaStar VX400s Controller?
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  petercoleAug 1, 2025
  If the monitoring connector on your NovaStar Controller outputs abnormally, first ensure the input connector has a signal and can display the image correctly. Check that the PIP is turned on. Verify the PP has a signal input and can display the image normally. Confirm the monitoring connector is securely connected. If you're using a monitor, ensure it supports the output resolution of the VX400s. If issues persist, power off and restart the device before reattempting the operation.
M
Mr. Jeremy RiveraAug 6, 2025
Why is the audio abnormal on my NovaStar Controller?
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  brownandreaAug 6, 2025
  If you are experiencing audio issues with your NovaStar VX400s, verify that the audio settings are appropriate and the audio mode is correct. Also, ensure that the connection between the VX400s and the multifunctional card is in good condition, and the output Ethernet port icon on the home screen is highlighted. Finally, make sure the audio output mode of the multifunctional card is set to HDMI, which should be confirmed by connecting to and setting in NovaLCT.
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Larry ContrerasAug 11, 2025
What to do if PIP displays abnormally on NovaStar VX400s Controller?
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  Frank AllenAug 11, 2025
  If the PIP (Picture-in-Picture) displays abnormally on your NovaStar Controller, make sure the PP has a signal input and can display the image normally. Also, check whether the PIP settings are appropriate.
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William RamosAug 16, 2025
Why is the image mosaic abnormal on my NovaStar Controller?
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  devin23Aug 16, 2025
  If you notice image mosaic issues with your NovaStar Controller, ensure that the image mosaic function is turned on and the mosaic parameters are set correctly. Additionally, verify that the input signal is normal.
K
Kevin HurleyAug 21, 2025
How to fix VGA input phase shift on NovaStar VX400s?
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  Peter PrinceAug 21, 2025
  To resolve VGA input phase shift issues on your NovaStar Controller, turn on the VGA auto phase adjustment function.

Summary

Safety Instructions

Danger High Voltage

High voltage present inside the device requires qualified technicians for servicing.

General Warnings

Avoid water, heat, unusual sounds, and handle with care.

Important Safety Guidelines

Read instructions, unplug when unused, professional operation, avoid obstructions, use in safe environments.

Operational Safety Precautions

Avoid high temperatures, protect power cord, unplug for servicing, and handle device damage.

Front Panel

Front Panel Overview

Explains the numbered components of the front panel, including power, screen, and buttons.

Front Panel Controls

Quick Configuration

Configuration Steps

Step-by-step guide for setting cabinet quantities, data flow, and port configuration.

Display Control

Display Modes

Explains Normal, Freeze, Black Out, and Test Pattern modes for display output.

Color Adjustment

Advanced Settings

PIP (Picture-in-Picture)

Enabling and configuring PIP, including source, size, position, and cropping.

Image Mosaic

Function required for LED screens exceeding single VX400s loading capacity.

Load RCFGx Files

Saving screen configuration files (.rcfg) to PC using NovaLCT.

Save to RV Card

Hot Backup

Advanced Functions

VGA Auto Adjustment

ADC Calibration

Factory Reset

Reset User Data

Troubleshooting

LED Screen Issues

Solutions for when the LED screen is not lit.

Monitoring Output Problems

Troubleshooting abnormal monitoring connector outputs.

VGA and PIP Issues

Display Effect Issues

Audio Issues

NovaStar VX400s Specifications

General

Model	VX400s
Category	Controller
Bit Depth Processing	10-bit
Frame Rate	50/60Hz
Input Connectors	DVI, HDMI
Output Connectors	4 x Ethernet ports
Control Connectors	USB × 1
Control Protocol	USB
Supported Color Depth	8-bit/10-bit
Video Source Bit Depth	8-bit
Brightness Adjustment	Yes
Gamma Correction	Yes
Input Voltage	100-240V AC, 50/60Hz
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Humidity	10% to 90% non-condensing