Troubleshooting
General Troubleshooting
Server unable
to find the
adapter
Ensure that the adapter is placed correctly
Make sure the adapter slot and the adapter are compatible
Install the adapter in a different PCI Express slot
Use the drivers that came with the adapter or download the latest
Make sure your motherboard has the latest BIOS
Try to reboot the server
The adapter
no longer
works
Reseat the adapter in its slot or a different slot, if necessary
Try using another cable
Reinstall the drivers for the network driver files may be damaged
or deleted
Reboot the server
Adapters
stopped
working after
installing
another
adapter
Try removing and re-installing all adapters
Check that cables are connected properly
Make sure your motherboard has the latest BIOS
Link indicator
light is off
Try another port on the switch
Make sure the cable is securely attached
Check you are using the proper cables that do not exceed the
recommended lengths
Verify that your switch and adapter port are compatible
Link light is
on, but with
no
communicati
on
established
Check that the latest driver is loaded
Check that both the adapter and its link are set to the same speed
and duplex settings
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