ister online to receive in
our service provider will
be able to help. You will fi nd their contact
details printed on
ou
are a corporate customer,
we recommend that
or, please use contact us
you have any queries on how to use
our Xda Atom beyond the in
rovided in the box, our technical
upport team is ready to assist you.
Please contact the service
rovider
where you bought your Xda Atom or our
technical support team to help you with
ueries relating to how to use your Xda
At
FAQs
Why does my phone not turn on when
I press the power button?
hone has shut down because the
power level is too low to make calls.
.
How do I suspend the screen display
or wake up the phone?
Press the
ower button to turn off the
phone. I
, press the
power button to wake up
our phone.
My phone displays ‘Insert SIM’, what
does this mean?
ou must insert the SIM card before
an use the phone. If it is alread
emove and clean the blank area with a dr
ain.
My phone displays ‘INVALID or
missing SIM card’, what does this
mean?
The phone is SIM-locked and will not
t the inserted SIM card. Insert the
My phone displays ‘EMERGENCY
ONLY’, what does this mean?
our SIM card is not properl
ou are out of network ran
e.
My phone displays ‘NO NETWORK’,
what does this mean?
You’re outside network ran
lear path to the transmitter. If
Some calls are not processed. What
is wrong?
A call bar has been set to restrict phone
.
Someone else is receiving my calls.
What is wrong?
The phone has been set to forward
.
Can I send and receive emails and surf
the Mobile Internet on my phone?
ou can access the Internet
emails, please refer to the user manual or
ervice.
Where can I check why my phone has
gone wrong?
Ta
Programs > Self Diagnostics
to run dia
our local dealer.
Need technical help with your Xda Atom?