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Facto Restore Setting
When only one side play music
When you can’t find "X19" on your device
Occur connection issues.
When should I reset?
How to reset?
1. Delete all "X19" on your phone and deactive the bluetooth setting.
2. Put the two earbuds in the charging case, keep them in the charging
statu.
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3. Long press the Reset Button on the charging case for about 10s,
the LED display flash 3 times and the earbuds flash red and green
alternately, which means both earbuds have reset completely.
4. Now, pick up the earbuds to turn
them on, activate the bluetooth setting
on your device and select "X19" to
connect, it should work properly.
If not, please put the earbuds back to
the charging case and repeat the steps
above.
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