Oldsmobile 1996 88 - Customer Satisfaction Procedure

Customer Satisfaction Procedure
Oldsmobile retailers have the facilities, trained
technicians and up-to-date information to promptly
address any concerns you may have. However,
if a
concern has not been resolved to your complete
satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member of
retail facility management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the Sales, Service or
Parts Manager,
contact the owner of the retail facility or the
General Manager.
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