For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number
(This
is available
from the vehicle registration
or
title,
or
the plate at
the top left of the instrument panel and visible
through the windshield.)
0
Retail facility name and location
0
Vehicle delivery date and present mileage
0
Nature of concern
We encourage you to call
us
so
we
can give your inquiry
prompt attention. However,
if
you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.O.
Box 30095
Lansing,
MI
48909
In
Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H
8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance
for
Text
Telephone
(TTY)
Users
To assist customers who are deaf, hard
of
hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS.
(TTY
users in Canada can dial
1-800-263-3830.)
8-4
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