Warranty Card
Eurolinx Pty Limited A.B.N. 50 001 473 347 
trading as ILVE (“ILVE”)
Oce:
48-50 Moore Street, Leichhardt N.S.W 2040 
Post:
Locked Bag 3000, Annandale, N.S.W 2038 
P: 1300 856 411
WARRANTY REGISTRATION
Your ongoing satisfaction with your ILVE 
product is important to us. We ask that you 
complete the enclosed Warranty Registration 
Card and return it to us so that we have a 
record of the ILVE products you purchased. 
Alternatively you can register on line (see 
registration card for details)
PRIVACY
ILVE respects your privacy and is committed 
to handling your personal information 
in accordance with the National Privacy 
Principles and the Privacy Act 1988 (Cth). A 
copy of the ILVE Privacy Policy is available at 
www.ilve.com.au. ILVE will not disclose any 
personal information set out in the Warranty 
Registration Card (“Personal Information”) 
without your consent unless required by:
1. law;
2. any ILVE related company;
3. any service provider which provide services 
to ILVE or assist ILVE in providing services 
(including repair and warranty services) to 
customers. Our purpose in collecting the 
Personal Information is
to keep a record of the ILVE product 
purchased by you, in order to provide a 
better warranty service to you in the unlikely 
event that there is a problem with your ILVE 
product. ILVE may contact you at any one 
or more of the address, email address or 
telephone numbers set out in the Warranty 
Registration Card. Please contact ILVE on 
1300 694 583 should you not wish to be 
contacted by ILVE.
WARRANTY
1. Warranty
ILVE warrants that each ILVE product will 
remain, for a period of twenty four (24) 
months computed from the date of purchase 
of the ILVE product, free from defects 
arising in the manufacture of the ILVE 
product (“Warranty”). Except for consumer 
guarantees set out in the Competition 
and Consumer Act 2010 (Cth) (“Act”), ILVE 
does not make any further warranties or 
representations in relation to ILVE products.
2. What is not Covered by the Warranty.
The Warranty does not apply if an ILVE 
product is defective by a factor other than a 
defect arising in the manufacture of the ILVE 
product, including but not limited to:
ilve.com.au
(a) damage through misuse (including failure 
to maintain, service or use with proper care), 
neglect, accident or ordinary wear and 
tear (including deterioration of parts and 
accessories and glass breakage);
(b) use for purpose for which the ILVE product 
was not sold or designed;
(c) use or installation which is not in 
accordance with any specied instructions for 
use or installation;
(d) use or operation after a defect has 
occurred or been discovered;
(e) damage through freight, transportation or 
handling in transit (other than when ILVE is 
responsible);
(f ) damage through exposure to chemicals, 
dusts, residues, excessive voltage, heat, 
atmospheric conditions or other forces or 
environmental factors outside the control or 
ILVE;
(g) repair, modication or tampering by the 
purchaser or any person other than ILVE, an 
employee of ILVE or an authorised ILVE service 
contractor;
(h) use of parts, components or accessories 
which have not been supplied or specically 
approved by ILVE.
(i) damage to surface coatings caused by 
cleaning or maintenance using products not 
recommended in the ILVE product handbook 
provided to the purchaser upon purchase of 
the ILVE product;
(j) damage to the base of an electric oven due 
to items having been placed on the base of 
the oven cavity or covering the base, such as 
aluminium foil (this impedes the transfer of 
heat from the element to the oven cavity and 
can result in irreparable damage); or
(k) damages, dents or other cosmetic 
imperfections not aecting the performance 
of the ILVE in respect of an ILVE product 
purchased as a “factory second” or from 
display.
The Warranty does not extend to light globes 
used in ILVE products.
Customers must retain proof of purchase in 
order to be eligible to make a warranty claim in 
respect of an ILVE product.
6. Claiming under the Warranty
Customers will bear the cost of claiming 
under this Warranty unless ILVE determines 
the expenses are reasonable, in which case 
the customer must claim those expenses by 
providing written evidence of each expense to 
ILVE at the address on the Warranty 
Registration Card.