WWW.ONEFORALL.COM 11
Customer Service
I
f you still have questions about the operation of your ONE FOR ALL 3
u
niversal remote and could not find the answer(s) in the TroubleShooting
section, you may want to contact the customer service department for
assistance.
Y
ou may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
-
24 hours access
-
no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
B
efore contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1 That you have the ONE FOR ALL 3 URC-3435
universal remote.
2 The date of purchase (.........../.........../...........).
3 A list of your equipment/models: (see example below).
Device Brand Device Remote SET-UP
model nr. model nr. code
TV Sony KV-25C5D RM-883 1505 (example)
Type/model numbers can often be found in your equipment owner’s
manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 0901-5510010 (£ 0,50 per minute)
In Ireland In Australia
E-mail : ofahelp@uebv.com (***) E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816 Fax : 03 9672 2479
Tel. : 016015986 Tel. : 1 300 888 298
In South Africa In New Zealand
E-mail : support@oneforall.co.za E-mail : ofahelp@uebv.com (***)
Fax : 011 298 2302 Fax : (06) 878 2760
Tel. : 0860 100551 Tel. : 0508 ONE 4 ALL (663 4 255)
Tel. : 011 298 2300
(***) Just send a blank message, you’ll get auto-reply.
Trouble Shooting
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