ix
16 Troubleshooting
Basic Troubleshooting.......................................................................................................................... 16-1
Running a Library Self-Test................................................................................................................ 16-2
Running a Device Self-Test................................................................................................................. 16-3
Diagnosing Robotic Issues.................................................................................................................. 16-4
Defining a Diagnostic Move .......................................................................................................... 16-4
Starting a Diagnostic Move............................................................................................................ 16-5
Saving a Diagnostic Move.............................................................................................................. 16-5
Monitoring and Controlling Open Diagnostic Moves............................................................... 16-6
Determining the Status of a Controller Card................................................................................... 16-6
Clearing Library Status Alerts ............................................................................................................ 16-6
Initiating a Manual RE Switch Using SLC....................................................................................... 16-7
Calibrating the Touch Screen ............................................................................................................. 16-7
Re-calibrating the Local Operator Panel...................................................................................... 16-7
Resetting the Local Operator Panel to Factory Settings ............................................................ 16-8
Troubleshooting Host Connectivity.................................................................................................. 16-8
17 Servicing the Library
Turning Off the Library ....................................................................................................................... 17-1
Turning On the Library........................................................................................................................ 17-1
Entering the Library without the Service Safety Door in Place................................................... 17-2
Safety Precautions when Entering the Library ........................................................................... 17-2
Using the Emergency Robotics Stop Switch.................................................................................... 17-2
Manually Mounting or Dismounting a Cartridge .......................................................................... 17-3
Operating the Service Safety Door .................................................................................................... 17-3
A Software and Hardware Requirements for Library Features
B Command Line Interface Reference
audit ........................................................................................................................................................... B-1
capCommand............................................................................................................................................ B-3
cleaning ..................................................................................................................................................... B-3
config ......................................................................................................................................................... B-6
date ............................................................................................................................................................. B-7
drive ........................................................................................................................................................... B-7
hwActivation ............................................................................................................................................ B-8
mediaValidation...................................................................................................................................... B-9
network...................................................................................................................................................... B-9
partition................................................................................................................................................... B-11
reControl ................................................................................................................................................. B-12
snmp......................................................................................................................................................... B-12
ssh............................................................................................................................................................. B-12
time........................................................................................................................................................... B-12
traceRoute ............................................................................................................................................... B-13
version ..................................................................................................................................................... B-13
whereAmi................................................................................................................................................ B-13