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Oral-B iO - User Manual

Oral-B iO
25 pages
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91073117_OP020_CN.indd 1 06.04.20 11:48
90095764_UI_booklet_120x170_iO7-9_HKTW_2D.indd 190095764_UI_booklet_120x170_iO7-9_HKTW_2D.indd 1 02.06.22 11:3302.06.22 11:33
Stapled booklet, 120 x 170 mm, 26 pages (incl. 6 pages cover),
Cover 4c, Inhalt black + PMS 288 C

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Questions and Answers

  • S
    Stanley MullinsSep 12, 2025
    Why is my Oral-B iO Electric Toothbrush making rattling noise?
    • R
      Ryan CannonSep 12, 2025
      A rattling or loud noise during brushing or when turning on your Oral-B Electric Toothbrush can be due to: 1. The brush head may not be placed correctly onto the brush handle. Check the proper fit of the brush head on the handle, noting that a small gap should remain in between. 2. The brush head may be worn. Replace the brush head.
  • M
    Maria BrownAug 25, 2025
    Why is my Oral-B iO handle not operating with the app?
    • T
      Tina GrayAug 25, 2025
      There are several possible reasons why your Oral-B Electric Toothbrush handle might not be operating properly with the Oral-B App: * The Oral-B App might be closed, so launch it. * Bluetooth might not be activated on your smartphone; activate it in your smartphone's settings. * Bluetooth might be disabled on the handle; enable it via the display settings. * The Bluetooth connection to your smartphone might have been lost; pair the handle and smartphone again via the App settings, keeping your smartphone nearby. * Your smartphone may not support Bluetooth 4.2 (or higher)/Bluetooth Smart; check www.oralbappavailability.co.uk for compatible smartphones and country availability. * The Oral-B App may be outdated; download the latest version.
  • R
    Rebecca YuAug 27, 2025
    Why is my Oral-B iO not charging?
    • D
      Danny BaileyAug 27, 2025
      If your Oral-B Electric Toothbrush handle isn't charging, here are a few things to check: 1. The battery might be at a very low charge level (0%). If so, it may take 10-15 minutes for the display to turn on. Charge it for at least 30 minutes. 2. The ambient temperature for charging might be outside the valid range (less than 0°C or greater than 40°C). The recommended ambient temperature for charging is 5°C to 35°C. 3. The charger might not be properly connected. Ensure the charger is connected to the mains voltage.
  • L
    Lynn SullivanAug 27, 2025
    Why is my Oral-B iO handle not charging?
    • R
      Randy SuttonAug 27, 2025
      Your Oral-B Electric Toothbrush handle might not be charging because the battery is at a very low level, and it may take 10-15 minutes until the display turns on. Also, the ambient temperature might be out of the valid range (less than 0°C or greater than 40°C), or the charger may not be properly connected. To resolve this, charge the handle for at least 30 minutes. It is recommended that the ambient temperature for charging is 5°C to 35°C. Also, ensure the charger is connected to the mains voltage.
  • K
    ksandersAug 29, 2025
    Why does my Oral-B Electric Toothbrush make rattling/loud noise during brushing or turning on?
    • P
      Paul PenaAug 29, 2025
      The rattling or loud noise during brushing or turning on your Oral-B Electric Toothbrush may be due to the brush head not being placed correctly onto the brush handle, or the brush head may be worn. Check that the brush head fits properly on the handle, noting that a small gap remains in between. If the brush head is worn, replace it.
  • A
    Amanda MuellerNov 20, 2025
    Why Oral-B Electric Toothbrush handle does not operate with app?
    • B
      bobby75Nov 21, 2025
      There are several reasons why your Oral-B Electric Toothbrush handle might not be operating correctly with the app: * The Oral-B App might be closed. In this case, launch the Oral-B App. * Bluetooth® might not be activated on your smartphone. Activate Bluetooth® on your smartphone (consult your smartphone's user manual for instructions). * Bluetooth® might be disabled on the handle. Enable Bluetooth® by pressing the on/off button for 5 seconds. * The Bluetooth® connection to your smartphone might have been lost. Pair the handle and smartphone again via the App settings. Keep your smartphone in close proximity when using it with the handle. * Your smartphone might not support Bluetooth® 4.2 (or higher) / Bluetooth® Smart. Your smartphone must support Bluetooth® 4.2 (or higher) / ...
  • S
    samantha96Sep 18, 2025
    Why is my Oral-B iO making a rattling noise?
    • N
      njonesSep 18, 2025
      If your Oral-B Electric Toothbrush is making rattling or loud noises when brushing or turning on, the brush head might not be properly fitted. Make sure the brush head is correctly attached to the handle, leaving a 1mm gap.
  • A
    Andrew BowmanSep 23, 2025
    What to do if my Oral-B Electric Toothbrush has short stuttering sounds after 2 minutes or handle does not operate any timer?
    • J
      Joseph PerezSep 23, 2025
      If your Oral-B Electric Toothbrush makes short stuttering sounds after 2 minutes or the handle doesn't operate any timer, the timer might have been modified or deactivated via the App. Use the App to change the timer settings.
  • H
    hperezSep 9, 2025
    Why Oral-B iO makes stuttering sound after 2 minutes?
    • K
      kthomasSep 9, 2025
      The timer may have been modified or deactivated via the Oral-B App. Use the Oral-B App to change the timer settings or perform a factory reset (see App Trouble Shootings).
  • R
    Ryan MillerSep 5, 2025
    How to factory reset my Oral-B iO Electric Toothbrush?
    • C
      Caleb JordanSep 5, 2025
      To reset your Oral-B Electric Toothbrush to factory settings because you want the original app functionality, go to Settings on the display, select Factory Reset, and then press the on/off button to confirm.

Summary

Important Safety Information

General Product Safety

Covers product damage, usage by children, intended use, and charger safety.

Warning: Electrical and Environmental Hazards

Highlights risks related to water, cords, battery, and plugs.

Important Information & Specifications

Charging and Operation

Instructions for charging the toothbrush and its operational status.

Using Your Toothbrush

Smart Pressure Sensor Features

Guidance on using the pressure sensor for optimal brushing.

Brush Heads and Connectivity

Troubleshooting Guide

APP Connectivity Issues

Solutions for problems pairing or using the Oral-B App.

Toothbrush Operational Problems

Troubleshooting common issues like charging or noise.

Oral-B iO Specifications

General IconGeneral
Product colorWhite
Number of brush heads included4 pc(s)
Cleansing brush replacement(s) period3 month(s)

Videos

How to Brush with an iO Brush

How to Fix the Orange Light Issue on Your Oral-B iO 5 Toothbrush

How to Change the Language Settings on Your Oral-B iO Toothbrush

How To Reset Oral B IO Toothbrush

How to turn on/off Bluetooth Oral-B iO Series

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