About Startup Handling Options Tinnitus Warnings More info
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Symptom Possible causes Solutions
No sound
Worn-out battery Replace the battery
Clogged tube or earpieces (mould, dome, GripTip, Micro mould or LiteTip)
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax lter
Intermittent or
reduced sound
Clogged sound outlet
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax lter
Moisture Wipe battery with a dry cloth and/or dry tube
Worn-out battery Replace the battery
Clogged damping lter in sound hook Contact your hearing care professional for assistance
Squealing noise
Hearing aid earpiece inserted incorrectly Re-insert earpiece (mould, dome, GripTip, Micro mould or LiteTip)
Ear wax accumulated in ear canal Have ear canal examined by your doctor
If none of the above solutions work, consult your hearing care professional for assistance.
Troubleshooting guide
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