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Genie 2 does not recognise FittingLINK 3.0 as a programming
device
• Close Genie 2 and turn off your PC
• If FittingLINK 3.0 is plugged into the desk stand, unplug and
reinsert the desk stand cable in the PC, and then unplug and
reinsert FittingLINK 3.0 in the desk stand
• If FittingLINK 3.0 is plugged directly into the PC, unplug and
reinsert it in the PC
• Turn on your PC
• Open Genie 2
• FittingLINK 3.0 should now be available as an option on the
“Detect” button
If the problem continues, contact your supplier’s support function.