58 59
If none of the above solutions solves the problem, ask your Hearing Care Professional for
assistance.
Symptom Possible causes Solutions
No sound
Worn-out battery Replace the battery pg. 16 & 17
Clogged sound outlet
Clean mould pg. 44
Consider replacing wax protection or dome pg. 45 & 47
Intermittent or
reduced sound
Clogged sound outlet Clean mould or replace wax protection or dome pg. 44, 45 & 47
Moisture Wipe battery and instrument with dry cloth pg. 50
Worn-out battery Replace the battery pg. 16 & 17
Squealing noise
Hearing instrument inserted improperly Reinsert hearing instrument pg. 20
Ear wax accumulated in ear canal Have ear canal examed by your doctor
Common problems and their solutions