oticon Ruby 1 User Manual

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Symptom Possible causes Solutions
No sound
Hearing aid is out of power
Charge the hearing aid
Dead battery Contact your hearing care professional
Clogged earpieces (dome, Grip Tip, or mold)
Clean mold
Replace wax filter, dome, or Grip Tip
Intermittent or
reduced sound
Clogged sound outlet
Clean mold or replace wax filter, dome, or Grip Tip
Moisture
Gently wipe the hearing aid and let it dry
Hearing aid is out of power Charge the hearing aid
Squealing noise
Hearing aid earpiece inserted incorrectly
Re-insert the earpiece
Earwax accumulated in ear canal Have ear canal examined by your doctor
Beeping
If your hearing aid plays 8 beeps, 4 times consecutively,
your hearing aid needs a microphone service check
Contact your hearing care professional
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oticon Ruby 1 Specifications

General

Model	Ruby 1
Category	Hearing Aid
Brand	Oticon
Battery Type	Zinc-Air
Bluetooth Connectivity	Yes
Noise Reduction	Yes
Feedback Management	Yes
Style	Behind-the-Ear (BTE)
Battery Size	Size 13
IP Rating	IP68
Programs	4
Feedback Cancellation	Yes
Telecoil	Yes
Battery Life	Up to 7 days