
Do you have a question about the OWC Envoy and is the answer not in the manual?
Details OS and USB version requirements for Mac and PC compatibility.
Lists included items: OWC Envoy, storage bag, USB cable, adhesive rubber feet.
Identifies the USB 3.2 5Gb/s port and notes no separate power adapter is needed.
Describes the LED indicator's behavior: solid white when powered, flashes during activity.
Explains that content may vary and refers to the product web page for specifications.
Specifies that only original Apple SSDs are compatible, with specific model notes.
Details the process of opening the enclosure, inserting the SSD, securing the cover, and attaching rubber feet.
Provides links for recommended SSD formatting and data migration guidance.
Emphasizes keeping multiple data copies and clarifies OWC's liability for data loss.
Offers basic troubleshooting like checking USB connections and trying different cables or ports.
Lists phone, chat, and email contact details for OWC technical support.
Details precautions against electrical shock, fire, water, and inserting foreign objects.
Advises on temperature limits, avoiding electrical interference, dust, and liquids.
Covers document changes, FCC compliance warnings, and interference correction measures.
Outlines the 1-year limited warranty and copyright/trademark information.