PA 4PMC6000 - Troubleshooting Common Issues

11
NOTE
Ahighlyrecommendedtroubleshootforanyissueingeneralconsistsofturningounitandunpluggingfor5
minutes. It is also recommended to try another wall outlet. For further assistance, contact Consumer Services
at 844-472-2473.
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW
ISSUE POSSIBLE CAUSES
AIR CONDITIONER NOT
COOLING ROOM, OR NOT BLOWING
COLD AIR
•Besureunitisnottoolargeortoosmallfortheareaoftheroom.
•Verifythatalldoors,windows,curtainsandanyotheropeningsareclosed.
Verify nothing is obstructing the front grille of unit, such as curtains, etc.
•Allowenoughtimeforroomtocool,especiallyifoutsidetempisveryhigh.
•Checkthatthelterisnotdirtyandlouversareopenallthewayandblowinginthe
desired direction.
•CheckthatunitissettoCOOLmodeandthattemperatureisdownenough(but
not too low).
•Ifunitisnearaheatsource,suchasastove,etc.,relocateunit.
•Ifaircomingfromunitiscooltothetouch,thenunitisworkingproperly;please
doublechecktherstthreebulletpointsabove.
•IfusingFollowMeremotefeature,moveremoteawayfromunit.
•Temperaturesensorbehindairltertouchingcoldcoil.Thesetwoelementsshould
not be touching. Carefully straighten tube away from coil.
•Unplugunitforatleast5minutes.FollowResetinstructionsonplug.
AIR CONDITIONER COOLING
BUT ROOM IS TOO WARM - ICE
FORMING ON COOLING COIL
BEHIND DECORATIVE FRONT
•Outdoortemperatureisbelow64ºF(18ºC).Todefrostthecoil,settoFAN
only mode.
•Airltermaybedirty.Cleanlter.RefertoCareandCleaningsection.Todefrost,
set to FAN only mode.
•Thermostatissettoocoldfornight-timecooling.Todefrostthecoil,settoFAN
only mode. Then, set temperature to a higher setting.
AIR CONDITIONER CYCLING ON
AND OFF TOO FREQUENTLY OR
NOT ENOUGH
•Besureunitisnottoolargeortoosmallfortheareaoftheroom.
•Removegrilleandmakesurethetemperaturesensorisnottooclosetothecoils.
These two elements should not be touching. Carefully straighten tube away
from coil.
•Makesurenothingisblockingthegrilleorsidevents.
•Makesurethereisnodirtordebrisinsidetheunitoronthelter.
UNIT WILL NOT TURN ON
•Resetcircuitbreaker.Makesuretherearenottoomanyitems(i.e.lamps,TV’s,
etc.)workingothesamebreaker.
•Checkplugconnection.
•Ifplugisoperatingonanon/oswitch,besurethattheswitchis‘on’.
•Trypluggingunitintoanotheroutlet.
•Unplugunitforatleast5minutes.FollowResetinstructionsonplug.
UNIT BLOWS FUSES OR POPS
CIRCUIT BREAKER
•Makesurethereareenoughavailableampsonthecircuitfortheairconditioner.
•Largeunitswhichrunona230vwillrequireadedicated20or30ampcircuit.
AIR CONDITIONER IS
MAKING NOISES
•Checktobesuretheunitisfreefromdebrissuchasleaves,sticks,etc.Verify
nothing is obstructing the unit.
•Checkthefanbladeforcracksorchips.
•Makesuretheunitisproperlyandsecurelymountedinsidethewindoworwall.
•Cleantheairlter.
WATER PUDDLES INSIDE UNIT OR IS
COMING INTO ROOM
•Adjusttheslopeoftheunitsothatitdrainsdownwardtowardtheexteriorofthe
home. (See Installation Instructions.)
•Makesurethatthereisnodebrisblockingthedrainageareaoftheunit.
WATER DRIPPING OUTSIDE
•Unitisremovingalargequantityofmoisturefromahumidroom.Thisisnormal
during excessively humid days.
REMOTE SENSING / FOLLOW ME
DEACTIVATING PREMATURELY
•Remotecontrolnotlocatedwithinrange.Placeremotecontrolwithin20ftand
180ºradiusofthefrontoftheunit.
•Remotecontrolsignalobstructed.Removeobstruction.