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Paccar PACCHARGE AC20 - User Manual

Paccar PACCHARGE AC20
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A PACCAR COMPANY DRIVEN BY QUALITY
PACCHARGE AC20
Installation manual

Table of Contents

Questions and Answers

  • T
    Traci PetersAug 20, 2025
    What to do if Paccar PACCHARGE AC20 shows 'waiting for EV'?
    • M
      Michael WalshAug 20, 2025
      If your Paccar Automobile Battery Charger displays 'waiting for EV' or indicates the EV isn't ready, the EV may be unavailable. To resolve this, wake up the EV, referring to its user manual for instructions.
  • E
    Ernest KimAug 22, 2025
    Why is my Paccar Automobile Battery Charger not charging my EV?
    • P
      paul67Aug 22, 2025
      If your Paccar Automobile Battery Charger isn't charging your EV, there could be an issue with the EVSE or the EV charge cable. First, ensure the EVSE is powered on and functioning correctly. Check the ChargerSync app and the charge LED to confirm the charging session is authorized, then start the charging session. Also, examine the EV charge cable; if it's defective, it should be replaced.
  • A
    Allison MorganAug 25, 2025
    What causes over temperature in Paccar PACCHARGE AC20?
    • S
      Sandra SalazarAug 25, 2025
      If the Paccar Automobile Battery Charger experiences an over temperature issue, it means the internal temperature is too high. Check the operation temperature on the product label. If the ambient temperature is too high, the EVSE will automatically decrease the output current. If necessary, install the EVSE in an environment with a lower ambient temperature. Also, ensure the grid voltage is within specified limits. If the problem persists, discontinue using the EVSE.
  • J
    Joseph RamosAug 26, 2025
    Why does Paccar PACCHARGE AC20 EV connection fail?
    • M
      Mary GreenAug 26, 2025
      If your Paccar Automobile Battery Charger's EV connection or authorization fails, the EV charge cable may be defective or not correctly connected. Inspect the EV charge cable and ensure it's properly connected. Also, the issue might stem from the ChargerSync app or the RFID card. Verify the user is registered in the app, you're using the manufacturer-provided RFID card, and the card is added in the ChargerSync app. Then, start the ChargerSync app and begin the authorization process.
  • R
    Roger DouglasAug 27, 2025
    What to do if Paccar Automobile Battery Charger shows over current?
    • S
      sethsantosAug 28, 2025
      If your Paccar Automobile Battery Charger indicates an over current issue, it means there's an overload on the EV side. Check the EV charge cable connection and ensure it's correctly connected.
  • J
    John BlankenshipAug 30, 2025
    What to do if Paccar PACCHARGE AC20 shows severe over current?
    • A
      Ann BakerAug 30, 2025
      If your Paccar Automobile Battery Charger indicates a severe over current issue, it means there's an overload on the EV side. Check the EV charge cable connection and ensure it's correctly connected.
  • N
    Nicholas MyersSep 1, 2025
    What causes residual current detected in Paccar PACCHARGE AC20?
    • A
      april97Sep 1, 2025
      If your Paccar Automobile Battery Charger detects residual current, it indicates current is leaking into the ground (30mA AC or 6mA DC) in the charge circuit. First, de-energize the EVSE. Then, contact a qualified electrical contractor.
  • E
    Erica HaysSep 3, 2025
    What causes over voltage on Paccar Automobile Battery Charger?
    • R
      Robert GutierrezSep 3, 2025
      If your Paccar Automobile Battery Charger reports an over voltage, it means the power input voltage is too high. Ensure the grid voltage does not exceed the specified limit.
  • K
    Kristie SmithSep 5, 2025
    What causes under voltage on Paccar PACCHARGE AC20?
    • S
      Stacy ThorntonSep 5, 2025
      If your Paccar Automobile Battery Charger reports an under voltage, it means the power input voltage is insufficient. Ensure the grid voltage meets the specified minimum.
  • T
    Timothy SimpsonSep 7, 2025
    What does missing phase mean on Paccar Automobile Battery Charger?
    • T
      Travis MorrisSep 7, 2025
      If your Paccar Automobile Battery Charger indicates a missing phase, phases B and C, or one of them, are absent. Examine the electrical connections, ensuring the phase, line, and neutral wires are correctly connected. Adjust the electrical connections if necessary.

Summary

About this document

1.9 General symbols and signal words

Explains signal words (Danger, Warning, Caution) and common symbols used in the manual.

1.10 Special symbols for warnings and dangers

Details specific symbols for general risk, hazardous voltage, pinching, and rotating parts.

Description

2.2 Intended use

Specifies the EVSE is for AC charging of EVs, indoor/outdoor use, and requires compliance with grid/ambient conditions.

2.5 Working principle

Illustrates the EVSE's internal components and their interaction during a charging session.

2.6.2 Overview of the EVSE, outside

Details the external parts of the EVSE, such as connections, openings, and indicators.

2.8.1 LED indicators

Details the function of various LEDs on the EVSE, including error, charging, and connection status.

2.9 TerraConfig app to do the commissioning

Explains the use of the TerraConfig app for commissioning, available on app stores.

2.10.7 Fault detected display messages

Shows fault messages and error codes that may appear on the EVSE display.

Safety

3.2 Required qualifications for the installation engineer

Outlines the necessary qualifications and knowledge for installation engineers.

3.6 General safety instructions

Offers general safety advice, emphasizing common sense, following procedures, and obeying local rules.

3.9 Safety instructions for earthing

Details critical safety requirements and procedures for properly earthing the EVSE.

3.10 Special safety instructions (IEC portfolio)

Provides special safety instructions specific to the IEC portfolio.

3.10.1 Safety instructions during installation

Provides specific safety guidelines to follow during the installation process of the EVSE.

Installation

4.1 General installation procedure

Outlines the overall steps and preliminary requirements for installing the EVSE.

Site preparation

Mechanical installation

6.1 General mechanical installation procedure

Describes the general procedure for physically mounting the EVSE, including wall considerations.

6.2 Prepare the holes for the mounting screws

Explains how to prepare wall mounting holes using a template and drill.

6.4 Install the EVSE on the wall

Guides the final step of mounting the EVSE onto the wall using the prepared screws.

Electrical installation

7.1 General electrical installation procedure

Outlines the overall electrical installation steps, including cover removal and cable connections.

7.2 Insert the AC input cable

Explains how to properly insert the AC input cable into the EVSE through a grommet.

7.3 Connect the AC input cable

Provides instructions for connecting the AC input cable to the EVSE's terminal block.

7.3.1 Connect the AC input cable, 1 phase (IEC portfolio)

Provides step-by-step instructions for connecting a 1-phase AC input cable to the terminal block.

7.3.2 Connect the AC input cable, 3 phase (IEC portfolio)

Details the process of connecting a 3-phase AC input cable to the EVSE's terminal block.

7.4.4 Connect the wires for the smart meter communication

Provides instructions for connecting smart meter wires (ModBus RTU) to the EVSE terminal block.

7.5 Replace the EV charge cable

Details the procedure for replacing the EV charge cable.

7.5.1 Replace the EV charge cable, 1 phase (IEC portfolio)

Provides step-by-step instructions for replacing a defective 1-phase EV charge cable.

7.5.2 Replace the EV charge cable, 3 phase (IEC portfolio)

Explains the process for replacing a defective 3-phase EV charge cable, covering disconnection and reconnection.

Commissioning

8.1 General commissioning procedure

Outlines the general steps for commissioning the EVSE using a mobile device and the TerraConfig app.

8.2 Energize the EVSE

Provides instructions on how to safely energize the EVSE by closing the circuit breaker.

8.3 Set up the EVSE

Details the setup process via the TerraConfig app, including PIN entry and parameter adjustment.

Troubleshooting

10.1 Troubleshooting procedure

Provides a general procedure for troubleshooting issues by consulting the manual or contacting support.

10.2 Troubleshooting table (IEC portfolio)

Lists common problems, their possible causes, and solutions for the IEC portfolio EVSE.

10.3 De-energize the EVSE

Provides instructions on how to safely de-energize the EVSE by opening the breaker.

Paccar PACCHARGE AC20 Specifications

General IconGeneral
BrandPaccar
ModelPACCHARGE AC20
CategoryAutomobile Battery Charger
LanguageEnglish