Paccar PACCHARGE AC20 User Manual (English)

Questions and Answers:

X
xreynoldsSep 8, 2025
How to fix 'PE missing' error on Paccar PACCHARGE AC20?
- S
  Sandra JordanSep 9, 2025
  If your Paccar Automobile Battery Charger displays a 'PE missing or swap neutral and phase' error, it means the EVSE isn't correctly earthed, or the neutral and phase wires are swapped. Check the protective earth line of the AC input connector and install the protective earth conductor. Also, examine the electrical connections to ensure the phase and neutral wires are correctly connected, adjusting if necessary.
W
Willie MillerSep 12, 2025
What to do for power relay fault in Paccar PACCHARGE AC20 Automobile Battery Charger?
- K
  Kyle EstradaSep 12, 2025
  If your Paccar Automobile Battery Charger experiences a power relay fault, it indicates the relay contact is in the wrong state or damaged. Examine the relay contact, adjust the current if needed, and replace the relay contact if necessary.
J
Jason FarleySep 13, 2025
What causes E-Lock failure in Paccar Automobile Battery Charger?
- B
  bmatthewsSep 13, 2025
  If your Paccar Automobile Battery Charger experiences an E-Lock failure, it indicates an error locking or unlocking the charge connector. Examine the connection of the EV charge cable and connect it if necessary.
A
April Montoya MDSep 15, 2025
What to do if Paccar PACCHARGE AC20 has internal communication failure?
- C
  Christopher SnyderSep 15, 2025
  If your Paccar Automobile Battery Charger has an internal communication failure, it means the printed circuit boards of the EVSE are failing to communicate. Connect the EVSE to the internet, check the WiFi signal at the site, and verify the Nano-SIM card connection and 4G signal strength.

Paccar PACCHARGE AC20 Specifications

General

Brand	Paccar
Model	PACCHARGE AC20
Category	Automobile Battery Charger
Language	English

Summary

About this document

1.9 General symbols and signal words

Explains signal words (Danger, Warning, Caution) and common symbols used in the manual.

1.10 Special symbols for warnings and dangers

Details specific symbols for general risk, hazardous voltage, pinching, and rotating parts.

Description

2.2 Intended use

Specifies the EVSE is for AC charging of EVs, indoor/outdoor use, and requires compliance with grid/ambient conditions.

2.5 Working principle

Illustrates the EVSE's internal components and their interaction during a charging session.

2.6.2 Overview of the EVSE, outside

Details the external parts of the EVSE, such as connections, openings, and indicators.

2.8.1 LED indicators

Details the function of various LEDs on the EVSE, including error, charging, and connection status.

2.9 TerraConfig app to do the commissioning

Explains the use of the TerraConfig app for commissioning, available on app stores.

2.10.7 Fault detected display messages

Shows fault messages and error codes that may appear on the EVSE display.

Safety

3.2 Required qualifications for the installation engineer

Outlines the necessary qualifications and knowledge for installation engineers.

3.3 Personal protective equipment

3.6 General safety instructions

Offers general safety advice, emphasizing common sense, following procedures, and obeying local rules.

3.9 Safety instructions for earthing

Details critical safety requirements and procedures for properly earthing the EVSE.

3.10 Special safety instructions (IEC portfolio)

Provides special safety instructions specific to the IEC portfolio.

3.10.1 Safety instructions during installation

Provides specific safety guidelines to follow during the installation process of the EVSE.

Installation

4.1 General installation procedure

Outlines the overall steps and preliminary requirements for installing the EVSE.

4.2 Unpack the EVSE

Site preparation

5.1 Select the site

5.2 Prepare the site (IEC portfolio)

Mechanical installation

6.1 General mechanical installation procedure

Describes the general procedure for physically mounting the EVSE, including wall considerations.

6.2 Prepare the holes for the mounting screws

Explains how to prepare wall mounting holes using a template and drill.

6.3 Install the upper mounting screws

6.4 Install the EVSE on the wall

Guides the final step of mounting the EVSE onto the wall using the prepared screws.

Electrical installation

7.1 General electrical installation procedure

Outlines the overall electrical installation steps, including cover removal and cable connections.

7.2 Insert the AC input cable

Explains how to properly insert the AC input cable into the EVSE through a grommet.

7.3 Connect the AC input cable

Provides instructions for connecting the AC input cable to the EVSE's terminal block.

7.3.1 Connect the AC input cable, 1 phase (IEC portfolio)

Provides step-by-step instructions for connecting a 1-phase AC input cable to the terminal block.

7.3.2 Connect the AC input cable, 3 phase (IEC portfolio)

Details the process of connecting a 3-phase AC input cable to the EVSE's terminal block.

7.4 Communication connections

7.4.1 Insert the Ethernet cable

7.4.2 Connect the Ethernet cable (optional)

7.4.3 Insert the wires for the smart meter communication

7.4.4 Connect the wires for the smart meter communication

Provides instructions for connecting smart meter wires (ModBus RTU) to the EVSE terminal block.

7.4.5 Insert the Nano-M2M SIM card

7.5 Replace the EV charge cable

Details the procedure for replacing the EV charge cable.

7.5.1 Replace the EV charge cable, 1 phase (IEC portfolio)

Provides step-by-step instructions for replacing a defective 1-phase EV charge cable.

7.5.2 Replace the EV charge cable, 3 phase (IEC portfolio)

Explains the process for replacing a defective 3-phase EV charge cable, covering disconnection and reconnection.

Commissioning

8.1 General commissioning procedure

Outlines the general steps for commissioning the EVSE using a mobile device and the TerraConfig app.

8.2 Energize the EVSE

Provides instructions on how to safely energize the EVSE by closing the circuit breaker.

8.3 Set up the EVSE

Details the setup process via the TerraConfig app, including PIN entry and parameter adjustment.

Troubleshooting

10.1 Troubleshooting procedure

Provides a general procedure for troubleshooting issues by consulting the manual or contacting support.

10.2 Troubleshooting table (IEC portfolio)

Lists common problems, their possible causes, and solutions for the IEC portfolio EVSE.

10.3 De-energize the EVSE

Provides instructions on how to safely de-energize the EVSE by opening the breaker.

Paccar PACCHARGE AC20 User Manual

Table of Contents