WARRANTY
Aber guarantees this product subject to the conditions below. Should any fault develop, please contact the
Dealer from whom you purchased the appliance in the first instance. If necessary you may contact Aber
direct (see contact details below).
1. Duration of Warranty: As a general guide, parts such as electrical components, glass or paint finishes
will have a shorter life than gas controls, burners or heat exchangers. Each warranty claim will be treated
on its merits, taking into account the use that has been made of the appliance.
Continuous Flow Water Heaters – Domestic use only: Warranty
Heat Exchanger (parts only) from date of installation,
eg. within 2
nd
year 80%, 4
th
year 60% of the value of the part
Pro-rata – 10 years
All other parts and labour 3 years
2. Aber reserves the right to repair or replace components or refund the purchase price as Aber sees fit.
Any such repair or replacement will return the appliance to a condition befitting the age of the appliance.
3. Exclusions: This warranty does not cover:
a) Misuse of or failure to properly maintain the appliance
b) Faulty installation
c) Use of incorrect gas type or poor quality gas
d) If this product is required for business purposes the Consumer Guarantees Act 1993 shall not apply
e) Use of your Paloma Water Heater as a swimming or spa pool heater
f) Situations where no water softener is used when using a particularly aggressive water supply. For
example, bore water or spring water
4. Where this product contains information from an overseas country, nothing in that information is
intended to limit any condition, guarantee, right or remedy which may be available under the Consumer
Guarantees Act 1993, except to the extent permitted by that Act.
Note: Routine servicing and maintenance is not covered by this Warranty.
PLEASE RECORD YOUR PURCHASE DETAILS BELOW:
YOUR RETAILER:
ADDRESS:
PHONE:
DATE OF PURCHASE:
GAS CERTIFICATE NUMBER:
Attach your receipt and or gas certificate number with these instructions to ensure you keep proof of
purchase. There is no need to post this Warranty back. Simply keep it in a safe place as your record.
Distributed by:
Aber, Hamilton, N.Z.
Freephone: 0800 161 161 email: sales@aber.co.nz
www.aber.co.nz
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