Panasonic CS-XE18WKUAW - Troubleshooting Specific Malfunctions

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16.4 Self-diagnosis Method
16.4.1 H11 (Indoor/Outdoor Abnormal Communication)
Malfunction Decision Conditions
 During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal
transmission is checked whether it is normal.
Malfunction Caused
 Faulty indoor unit PCB.
 Faulty outdoor unit PCB.
 Indoor unit-outdoor unit signal transmission error due to wiring error.
 Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the
indoor and outdoor units.
Troubleshooting
When abnormality indication starts again.
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.
AC power supply abnormal fluctuation.
Defect in communication circuitry
of outdoor unit PCB.
Replace the PCB.
Improper connection at terminals
indoor/outdoor.
Check indoor/outdoor connecting cable.
Improper connection at terminals
indoor/outdoor.
Check indoor/outdoor connecting cable.
Defect in receiver/transmitter module of
the communication circuitry in indoor
unit PCB.
Replace the indoor unit PCB.
Measure the DC voltage at terminal 2 & 3 (communication
terminals) of outdoor unit terminal board.
Measure the AC voltage at terminal 1 & 2 of indoor unit
terminal board.
Measure the DC voltage at terminal 2 & 3 of indoor unit
terminal board.
YES
YES
YES
YES
NO
NO
NO
NO
Measure the AC voltage at terminal 1 & 2 of outdoor unit
terminal board.
Is the measured voltage 230/240V?
Is the measured DC voltage fluctuate between 10~70V?
Is the measured voltage 230/240V?
Is the measured DC voltage fluctuate between 10~70V?
Caution