Limited
Warranty
(ONLY
FOR
U.S.A.
AND
PUERTO
RICO)
Panasonic
Consumer
Electronics
Company,
Division
of
Panasonic
Corporation
of
North
America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Blu-ray and DVD Products Limited Warranty
Umited
Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because
of
a defect in materials
or workmanship, Panasonic Consumer Electronics Company (referred
to as "the warrantor") will, for the length
of
the period indicated on the
chart below, which starts with the date
of
original purchase ("warranty
period"), at its option either (a) repair your product with new
or
refurbished parts, (b) replace
it
with a
new
or
a refurbished equivalent
value product,
or
(c) refund your purchase price. The decision to
repair, replace
or
refund will be made by the warrantor.
Product
or
Part
Name
Parts
Labor
Blu-ray Disc Player, Portable 1 year 90 days
Blu-ray Disc Player
Blu-ray Home Theater System 1 year 1 year
DVD Player, Portable DVD Player 1 year
90 days
DVD Recorder 1 year 90 days
Rechargeable
Batteries
(pack),
10 days Not
DVD
-
RAM
Disc
(defective
exchange)
Applicable
During the "Labor" warranty period there will be no charge
for
labor.
During the "Parts" warranty period, there will be no charge for parts.
This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced
in
the
United States
or
Puerto Rico. This warranty is extended only to the
original purchaser
of
a new product which was not sold "as is".
Mail-In Service
For assistance in the U.S.A. and Puerto Rico
in
obtaining repairs,
please ship the product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit, carefully pack, include all accessories. and
send it prepaid, adequately insured and preferably in the original
carton. When shipping Lithium ion batteries please visit
our
Web Site
at
www.panasonic.com/BatteryHandlinq as Panasonic is committed to
providing the most
up
to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number
wher
e you can be reached. A valid registered receipt is required under
the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD. THE
PURCHASER
WILL
BE
REQUIRED
TO
FURNISH A
SALES
RECEIPT/PROOF
OF
PURCHASE INDICATING DATE OF
PURCHASE.
AMOUNT
PAID AND
PLACE
OF PURCHASE.
CUSTOMER
WILL
BE
CHARGED FOR
THE
REPAIR OF
ANY
UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited
Warranty
Limits
And
Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and
tear
or
cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment,
or
failures which are caused by products
not supplied
by
the warrantor,
or
failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment
of
consumer controls,
improper maintenance, power line surge, lightning damage,
modification, introduction
of
sand, humidity or liquids, commercial use
The model number and serial number
of
this product can be found
on either the back or the bottom
of
the unit.
Please note them in the space provided below and keep for
future reference.
MODEL NUMBER
______________________
__
SERIAL NUMBER
such as hotel, office, restaurant,
or
other business
or
rental use
of
the
product,
or
service by anyone other than a Factory Service Center or
other Authorized Servicer,
or
damage that is attributable to acts
of
God.
THERE
ARE
NO EXPRESS WARRANTIES EXCEPT
AS
LISTED
UNDER "LIMITED WARRANTY COVERAGE".
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS
WARRANTY.
(As examples, this excludes damages for lost time, travel to and from
the servicer, loss
of
or
damage to media or images, data or other
memory
or
recorded content. The items listed are not exclusive, but for
illustration
on
l
y.)
ALL
EXPRESS
AND
IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED
TO
THE
PERIOD
OF
THE LIMITED WARRANTY.
Some states do not allow the exclusion
or
limitation
of
incidental
or
consequential damages, or limitations
on
how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
If
a problem with this
product develops during or after the warranty period, you may contact
your dealer or Service Center.
If
the problem is not handled to your
satisfaction, then write to the warrantor's Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS
AND
SERVICE, WHICH ARE NOT COVERED
BY
THIS
LIMITED WARRANTY,
ARE
YOUR RESPONSIBILITY.
Customer Services Directory (United States
and
Puerto Rico)
Obtain
Product
Information
and
Operating
Assistance;
locate
your
nearest
Dealer
or
Service
Center;
purchase
Parts
and
Accessories;
or
make
Customer
Service
and
Literature
requests
by
visiting
our
Web
Site
at:
http://www.panasonic.com/help
or,
contact
us
via
the
web
at:
http://www.panasonic.com/contactinfo
You
may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 1 Oam-7pm EST
For
hearing
or
speech impaired TTY users, TTY:
1-877-833-8855
Accessory
Purchases
(United
States
and
Puerto
Rico)
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products
by
visiting
our
Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
npcparts@us.panasonic.com
You
may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express,
and Personal Checks)
For
hearing
or
speech
impaired
TTY
users,
TTY:
1-866-605-1277
As
of
December 2010
User
memo:
DATE OF PURCHASE
______
__
__________
____
_
DEALER
NAME
________________________
__
DEALER ADDRESS
-------------------------
TELEPHONE NUMBER
VQT3858
41
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