Why won't my Panasonic Massager kneading massage change to rolling?
- NnwernerAug 9, 2025
The massage heads need to be in the narrowest position before you can switch to a rolling massage. Please wait until the massage heads reach that position.

Why won't my Panasonic Massager kneading massage change to rolling?
The massage heads need to be in the narrowest position before you can switch to a rolling massage. Please wait until the massage heads reach that position.
What to do if massage heads don't reach my shoulders on Panasonic Massager?
If the massage heads on your Panasonic Massager aren't reaching your shoulders, it might be because your shoulders are too high. Try shifting your waist forward and reclining the chair back further.
Why does it seem like the massage heads are at different heights on my Panasonic Massager?
The massage heads may seem like they are at different heights because the Panasonic Massager uses an alternating tapping mechanism. This is not a malfunction. To check the alignment, press the “tap” button in the manual operation mode, then press the “quick stop” button to turn off the tapping. Check under the back cushion and cushion insert pad to see if the massage heads have stopped in an aligned position. If not, repeat the process.
| power source | 120 V AC, 60 Hz |
|---|---|
| power consumption | 200 W |
| kneading speed | Approx. 28 times/min. |
|---|---|
| tapping speed | Approx. 500 times/min. (per side) |
| rolling massage speed | Approx. 1 cycle every 37 sec. |
| massage width | Shoulder / lower back section: Approx. 2 15/16 in. (75 mm) |
| back rolling width/tapping width | Narrow: Approx. 3 5/16 in. (85 mm), Wide: Approx. 4 5/16 in. (110 mm) |
| massage heads up/down travel | Approx. 23 5/8 in. (600 mm) |
| regional back rolling | Automatic repetition within approx. 4 3/4 in. (120 mm) range |
| intensity adjustment | Adjusts massage head protrusion steplessly within approx. 1 3/4 in. (45 mm) range |
| shoulder position adjustment | 5 steps |
| automatic shut-off | Approx. 15 min. |
| dimensions (H x W x D) not reclined with legrest lowered | 41 11/32 x 34 41/64 x 40 35/64 in. (1050 x 880 x 1030 mm) |
|---|---|
| dimensions (H x W x D) reclined with legrest extended | 29 9/64 x 34 41/64 x 68 7/64 in. (740 x 880 x 1730 mm) |
| reclining angle | Approx. 123° to 160° |
| weight | 121 lbs. (55 kg) |
| maximum user weight | 264 lbs. (120 kg) |
Instructions on where to position the massage lounger for optimal use and safety.
Steps to plug in and activate the massage lounger's power supply.
Pre-sitting checks for massage head position and user weight limits.
Guide to manually raising and lowering the legrest using the side lever.
Instructions for initiating, stopping, and resuming the main massage function.
Steps to operate the leg massager, including its on/off function and automatic timer.
How to disable the tapping feature within programmed massage courses.
Operation of the upward and downward kneading massage function.
How to use the tapping massage function, including width and intensity adjustments.
How to use the rolling massage function, including width and intensity adjustments.
Controls for adjusting the vertical position of massage heads.
Controls for selecting the width between massage heads.
Controls for selecting the focus area of massage strokes.
Controls for adjusting the intensity of manual massage modes.
Description and placement of the cushion insert pad for comfort and massage softening.












Loading...