13
Troubleshooting
Problem Possible cause Action
The appliance does not
operate.
It is not charged. Fully charge the appliance.
The switch is turned ON with the
adaptor connected to the household
outlet.
Charging is only possible when connected to the
household outlet.
Disconnect from the household outlet before use.
The skin protector or discs are
deformed, cracked, or damaged.
Request repair at an authorized service centre.
Hair dust has accumulated. Clean the hair dust.
Shower gel has adhered to the discs. Wash it off by soaking in warm water.
The usage time gets short.
The appliance is used with
approximately 5 °C or lower.
Use the appliance in an ambient temperature
approximately 5 °C or higher.
The appliance is pressed against
skin too hard.
Contact to skin with gentle force.
Not charged fully. Fully charge the appliance.
The appliance stops during
operation.
The appliance is pressed against
skin too hard.
Contact to skin with gentle force.
Not charged fully. Fully charge the appliance.
Cannot remove hair.
The appliance is used on long hair. Use on hair approximately 2 to 3 mm long.
The way the unit is applied or moved
is not correct.
Refer to page 10.
The hair becomes stubble.
The appliance is not removing
the hair as well as before.
Hair dust has accumulated. Clean the hair dust.
The skin protector or discs are
deformed, cracked, or damaged.
Request repair at an authorized service centre.
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre authorized by Panasonic for
repair.
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