Panasonic FZ-G1 Series - Troubleshooting (Basic)

35
Troubleshooting
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced trouble-
shooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruc-
tion manual. If the problem persists, contact Panasonic Technical Support (
Î
page 50). You
can also check the computer’s status in the PC Information Viewer
(
Î
Reference Manual “Troubleshooting (Advanced)”).

Starting Up
Cannot start up.
The power indicator or
battery indicator is not
lit.
z
Connect the AC adaptor.
z
Insert a fully charged battery.
z
If a device is connected to the USB port, disconnect the device, or
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If a device is connected to the ExpressCard slot, disconnect the
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menu of the Setup Utility.
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Turn off the concealed mode (
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Reference Manual
“Setup Util-
ity”).
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should be set to
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The power is turned on
but “Warming up the
system” appears.
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The computer is warming up before start up. Wait for the computer to
start up (the maximum waiting time will be displayed on the screen).
If, “Cannot warm up the system” is displayed, the computer failed to
warm up and does not start. In this case, turn off the computer, leave
it in an environment of 5
°C
{41
°F
} or higher temperature for about an
hour, and then turn on the power again.
Cannot turn on the com-
puter.
The computer does not
resume from sleep.
(The battery indicator
blinks green and orange
alternately.)
z
Leave it in an environment of 5
°C
{41
°F
} or higher temperature for
about an hour, then turn on the power again.
You have forgotten the
password.
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Support (
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page 50).
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If you have a password reset disk, you can reset the administrator
password. Set the disk and enter any wrong password, then follow
the on-screen instructions and set a new password.
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If you do not have a password reset disk, install (
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page 30) and
set up Windows, and then set a new password.
“Remove disks or other
media. Press any key to
restart” or a similar mes-
sage appears.
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If a device is connected to the USB port, disconnect the device, or
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ory failure. Contact Panasonic Technical Support (
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page 50).
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The computer is warmiThe computer is war
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it in an environment of 5n environment of 5
°C°C
{41 {41
°F
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it in an environment it in an environment
of 5 of
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{41
°F
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