18
Useful Information
Installing Software
Installing software will return the computer to the default condition. When you install the soft-
ware, the ash memory data will be erased.
Back up important data to other media or an external hard disk before installation.
CAUTION
Only Windows 10 can be installed. Windows 7 can not be installed.
Do not delete the Recovery Partition on the ash memory. The disk space in the partition is
not available to store data.
To check the Recovery Partition, perform the following methods.
A
Long touch at the lower left of the Desktop screen.
Touch (Start) and long touch [Computer], then touch [Manage].
A standard user needs to enter an administrator password.
B
Touch [Disk Management].
Reset Windows
Preparation
<Only for model with TPM> Connect the external keyboard.
Remove all peripherals.
Connect the AC adaptor and do not remove it until installation is complete.
1 Perform “Remove everything and reinstall Windows”.
A
Touch
(Start) - [Settings] - [Update & security] - [Recovery].
B
Touch [Get Started] under “Reset this PC”.
C
Select the option.
[Keep my les]
Windows reinstallation can be completed in a short time (Approximately 30 minutes).
Applications and other items that do not come with this computer will be removed.
[Remove everything]
• [Just remove my les] (Approximately 30 minutes)
• [Remove les and clean the drive]
By fully cleaning, the deleted les can not be recovered easily and the security level will
be increased. The processing time will be longer(Approximately 50 minutes).
Follow the on-screen instructions.
After the reinstallation, the computer will restart.
Do not interrupt installation, for example by turning o the computer or performing other
operation.
Otherwise installation may become unavailable as Windows may not start up or the
data may be corrupted.
2 Perform the “First-time Operation” (
page 8).
NOTE
The date and time, and the time zone may not be correct. Be sure to set them correctly.
3 Perform Windows Update.
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