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Troubleshooting
Display
The external display does
not work normally.
If the external display does not support the power saving function,
it may not work normally when the computer enters the power
saving mode. Turn o the external display.
Cannot rotate the display.
The application program currently running may not support the
image rotation. Quit the program, and then try to rotate the image.
This can ameliorate the status.
When the automatic rotation is o, screen display does not rotate
automatically (
below).
Screen
The pointer does not work.
When using the external mouse, connect it correctly.
When using the external keyboard, restart the computer using the
keyboard.
If the computer does not respond to keyboard commands, read “No
response”.
Cannot point the correct
position using the dedicated
pen (included).
Perform the screen calibration (
Operating Instructions -
Reference Manual “Screen Input Operation” ).
Use the optional pen.
On the Windows
sign in logon screen
or the Welcome screen, you may not be able to point the correct
position using the pen (included). Use the external keyboard or
the external mouse to
sign in log on.
On-screen Document
The document of PDF for-
mat is not displayed.
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Touch
(Start) and input “c:\util\reader\en\Pinstall.bat” in
[Search Programs and les] then press
Enter
.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe
Reader and touch [Help] - [Check for Updates...].
Others
No response.
Open Task Manager and close the software application that is not
responding.
An input screen (e.g., password input screen at startup) may be
hidden behind another window. Touch the application icons at the
bottom of the screen to check.
Press the power switch for four seconds or longer to shut down
the computer, and then press the power switch to turn it on. If the
application program does not work normally, uninstall and reinstall
the program. To uninstall,
A
Open the Control Panel.
1. Long touch (Start) at the lower left, and then touch [Con-
trol Panel].
1. Touch (Start) - [Control Panel].
B
Touch [Program] - [Uninstall a program].
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