20
T
roubleshooting (Connection)
Problem Cause Solution
The LED indicator is
blinking in red.
The camera is out of range of your
wireless router.
• Conrm that your wireless router is powered
on and wired correctly‚ and then move the
camera closer to your wireless router.
I cannot connect while
away from home.
You are using a public wireless
network.
• Network trafc‚ network conditions‚ and the
network provider’s settings or policies may
prevent the connection. Use your mobile
network service provider’s wireless network
(3G‚ 4G‚ etc.).
The network condition of the service
area you are currently in is bad
and your mobile device is having
trouble communicating.
• Conrm the wireless network connection
status of your mobile device.
• Try moving to another location.
There is too much trafc in the wire-
less network or the mobile network
that your camera is connected to.
• Wait for the network trafc to decrease‚ and
then try to connect again.
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