Panasonic AW-HE60 User Manual (English)

Questions and Answers:

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dpeckAug 15, 2025
How to fix no access from web browser on Panasonic AW-HE60?
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  Jamie Jones PhDAug 15, 2025
  To resolve the issue where no access is possible from the web browser, ensure a category 5 or above LAN cable is connected to the LAN connector for IP control. Check if the [LINK] LED of the LAN connector is lit; if not, inspect the LAN cable for defects and verify the network connection. Confirm the unit's power is on and a valid IP address is set. If the IP address is correct, use the command prompt (ping) to check the connection. Also, ensure that 554 has not been set as the HTTP port number; use any other number except for the ones that are used by the unit.
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Elizabeth HerreraAug 18, 2025
Why is my Panasonic Security Camera not responding to the remote control?
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  Stephanie WellsAug 18, 2025
  If your Panasonic Security Camera is not operating via the wireless remote control, start by checking the batteries. Ensure they haven't run down and are installed correctly (polarities). If the status display lamp doesn't blink when operating the remote near the signal light-sensing area, replace the batteries. Also, verify that the IR ID switches are correctly set. Finally, check for interference from nearby fluorescent lights or plasma monitors affecting the signal light-sensing area.
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Lindsay DavisAug 21, 2025
What to do if no video output from Panasonic AW-HE60?
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  vprattAug 22, 2025
  If your Panasonic Security Camera isn't outputting video from VIDEO OUT, it might be because the Monitoring mode in the IP video setting on the Web screen is set to IP. When Monitoring mode is set to IP, no video will be output from VIDEO OUT.
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James RayAug 26, 2025
Why are images not displaying correctly on Panasonic AW-HE60 Security Camera?
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  Sabrina McmahonAug 26, 2025
  If your Panasonic Security Camera displays no images or the pictures are disturbed, first ensure the unit is properly connected to all other devices. If your system switches the picture when selecting the unit to operate, verify the correct unit is selected. Also, check if the video signal setting has been correctly selected.
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Rebecca BentonAug 28, 2025
How to troubleshoot Panasonic AW-HE60 Security Camera with no power?
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  Wendy VasquezAug 28, 2025
  If your Panasonic Security Camera is not receiving power, check if the AC adapter is securely connected to the AC outlet and if the power plug is properly connected. If the unit is connected to a controller, ensure it's properly connected according to the controller's operating instructions. If using the wireless remote control, refer to the troubleshooting steps for remote control issues.
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Eric MorganSep 1, 2025
Why can't I operate my Panasonic Security Camera?
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  Mr. Paul Williams MDSep 1, 2025
  If you're having trouble operating your Panasonic Security Camera using either the wireless remote control or a controller, first ensure the power is on. If the unit's status display lamp is off or lit orange, power is not being supplied. Also, check if the safe mode function has been activated or if the limiter functions have been set. Finally, verify that the correct unit to be operated has been selected.
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Amanda CoxSep 4, 2025
What to do if Panasonic AW-HE60 cannot be operated using the controller?
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  Wendy DiazSep 4, 2025
  If you're unable to operate your Panasonic Security Camera using the controller, first ensure the unit is properly connected to the controller. Refer to the controller's operating instructions for guidance. If the connection is correct, it may be necessary to upgrade the version of the controller to support the unit. Consult with your dealer for assistance.
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Joseph FlemingSep 7, 2025
How to focus Panasonic Security Camera during zoom?
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  Erika DixonSep 7, 2025
  When using manual focus on your Panasonic Security Camera, if the subject is not brought into focus during zooming, adjust the focus at the Tele end first, where the focusing accuracy is higher, and then proceed with zooming. If focusing remains difficult under certain operating conditions, consider using the auto focus setting.

Panasonic AW-HE60 Specifications

General

Camera Type	PTZ Camera
Effective Pixels	2.1 Megapixels
Zoom Ratio	20x Optical Zoom
Digital Zoom	10x
Sensor Type	MOS
Aperture	F1.6 to F2.8
Horizontal Resolution	1000 TV Lines
Operating Temperature	-10°C to +50°C
Video Output	HD-SDI, HDMI
Low Light Performance	0.5 lx (at F1.6, 50IRE)
Network Protocols	TCP/IP, HTTP, RTSP, RTP
Pan/Tilt Range	Tilt: -30° to +90°
Resolution Options	1080p, 720p
Minimum Illumination	0.5 Lux (Color)
Weight	2.5 kg
Focal Length	4.7 mm
Pan/Tilt Range Degrees	Tilt: -30° to +90°
Video Output Options	HD-SDI, HDMI
Power Supply	DC 12V
Weight Approximate	2.5 kg
Resolution	1080p