Troubleshooting
General use
Problem Cause & Solution
The monitor unit does
not work.
R Make sure the battery is installed correctly (page 14).
R Fully charge the battery.
The camera unit does
n
ot work.
R Make sure the AC adaptor is connected to the camera unit and
power outlet (page 12).
The monitor unit is
t
urned off.
R Press M
N
located on the top of the monitor unit for about 2
seconds.
Noise is heard, sound
c
uts in and out.
R You are using the monitor unit or camera unit in an area with
high electrical interference. Re-position the monitor unit and use
the camera unit away from sources of interference.
The monitor unit or
c
amera unit does not
sound.
R The speaker volume is turned off. Adjust the speaker volume
(page 20).
Monitor unit display
Problem Cause & Solution
The display is in a
language I cannot read.
R Change the display language setting (page 16).
is displayed.
R T
he monitor unit is too far from the camera unit. Move the
monitor unit closer to the camera unit.
R The camera unit’s AC adaptor is not properly connected.
Reconnect the AC adaptor to the camera unit.
R The camera unit has not been registered to the monitor unit.
Register the camera unit (page 27).
The monitor unit display
i
s blank.
R The monitor unit is in sleep mode. Press any button on the
monitor unit to activate the display.
R The monitor unit is not turned on. Turn it on (page 16).
Images are white or
b
lack.
R The brightness of the display is not correctly adjusted. Adjust the
brightness when images are displayed (page 20).
R Place the camera unit in a different location or position.
Images are flickering. R A
C (alternating current) lights such as fluorescent lights may
cause flickering in dark environments. (This is not a malfunction.)
28
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Useful Information
HN4001_(en_en)_0508_ver.010.pdf 28 2019/05/08 16:24:09
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