Problem Cause/solution
Noise is heard, sound cuts in and
o
ut.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset or base unit does
n
ot ring.
R The ringer volume for landline is turned off. Adjust the ringer
volume (page 22, 27, 48).
R The ringer volume for cellular line is turned off. Adjust the ringer
volume (page 22, 27, 46).
R The unit which is not selected to ring for cellular calls does not
ring. To change the selection, see page 18.
R Silent mode is turned on. Turn it off (page 53).
R The ringer volume is turned off by pressing and holding 0 (
)
o
n the handset. Press and hold 0 (
) again to turn it on
(
page 22).
I cannot make local calls with the
handset or base unit using a
cellular line.
R You need to add your area code when making cellular calls.
Store your area code in order to automatically add it to the
beginning of the 7-digit phone number when making cellular
calls (page 20).
I cannot make or answer cellular
c
alls with the handset or base
unit.
R Depending on the cellular phone’s compatibility (page 5), you
may not be able to make or answer cellular calls even if the
cellular phone is connected to the base unit.
R Make sure that the CELL indicator lights up and the cellular
phone is connected to the base unit (page 19).
R Only 1 Bluetooth device can be used with the unit at a time.
R The cellular phone is being used separately from your system.
I can make and answer cellular
c
alls but cannot hear a sound.
R The Bluetooth technology on your cellular phone may not be
functioning normally. Turn off and on your cellular phone.
R Disconnect and reconnect the base unit AC adaptor and try
again.
I cannot switch cellular calls from
t
he unit to the cellular phone.
R Your cellular phone may not support this feature. Refer to the
operating instructions of your cellular phone.
I cannot make a call using a
l
andline.
R The dialing mode may be set incorrectly. Change the setting
(page 16).
I cannot use a cellular line. R T
he unit cannot be used to talk on 2 cellular lines at the same
time. Try again later.
The handset or base unit does
n
ot ring using the cellular phone’s
ringer tone even when the ring as
cell mode is turned on.
R If answer by voice command is turned on, the units use the
preset ringer tones (CELL 1: Tone 2, CELL 2: Tone 4) when
receiving calls. To change the setting, see page 30.
I cannot answer an incoming call
u
sing voice commands.
R The answer by voice command feature is turned off. To turn it
on, see page 30.
R Baby monitor is set to “On”. Turn off the baby monitor feature
(page 54).
For assistance, please visit http://shop.panasonic.com/support
79
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