Panasonic KX-VC1300 User Manual

Model No. KX-VC1300/KX-VC1600
User Manual
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC1300/KX-VC1600: Software File Version 4.25 or later
Document Version: 2015-12
In this manual, HD Visual Communication is abbreviated as "HDVC".
In this manual, the suffix of each model number (e.g., KX-VCA001XX
) is omitted unless necessary.
KX-VC1300SX/KX-VC1600SX
KX-VC1300A/KX-VC1600A
HD Visual Communication Unit

Panasonic KX-VC1300 Specifications

General

Brand	Panasonic
Model	KX-VC1300
Category	Conference System
Language	English

Summary

HD Visual Communication Unit

Introduction

Feature Highlights

Overview of key features and system diagram.

Lifelike Video Conference Call

Describes the quality and experience of video calls.

Home Electronics-style Remote Control Operation and Simple, Easy to Understand Graphical User Interface

Highlights ease of use with remote controls and GUI.

Stabilised Communication Quality

Explains automatic packet transmission rate quality control.

Dual Stream and Network Features

Dual stream (2 screens) compatible

Allows sending video camera and computer screen simultaneously.

Dual network compatibility (KX-VC1600 only)

Enables connection to different networks like internal and internet.

Multi-party connections

Details the number of parties supported for connections.

Selectable Video Source

Allows showing computer screen or video camera to participants.

Encrypted Communication

Explains packet encryption for security.

KX-VC Series NAT Traversal Service

Facilitates easy setup and operation of communication environment.

Advanced Connection and Feature Options

Making Video Conference Calls via SIP Server

Describes making calls using a SIP server and SIP URI.

Calling via an H.323 Gatekeeper

Explains calling via an H.323 Gatekeeper using extensions.

Enhanced Features through the Use of Activation Keys

Details features activated by optional keys.

Remote Video Camera Operation via Remote Control

Describes controlling video cameras using the remote control.

IPv6 Address Support

Mentions IPv6 address support for SIP Servers and H.323 Gatekeepers.

Legal and Disclaimer Information

Trademarks

Lists trademarks used in the manual.

Licences

Information on product licensing and incorporated software.

Open Source Software

Details on the use of Open Source Software and licensing.

About the Screen Shots and Illustrations in this Manual

Explains that screenshots are based on KX-VC1600 with enhanced features.

Copyright Notice

Copyright notice for the software used.

Crucial Safety Instructions

Electrical Shock Precautions

Warnings about electrical shock and opening the unit.

General Operational Warnings

Important safety instructions for operation and installation.

Battery and Power Supply Safety

Warnings about battery use, polarity, and power supply specifications.

Important Safety Guidelines

Numbered list of crucial safety guidelines to follow.

Safety and Servicing Information

Servicing Precautions

Refers all servicing to qualified personnel for safety.

Before Operation Guidelines

Notes about Operation

Key points to observe when using the device.

Operating Environment Considerations

Information on automatic voice adjustment and potential echo.

Device Moving Precautions

Caution against moving the device with cords connected.

Operational Notes

Notes on operation during power failure and disposal of packing materials.

Security and Privacy

Data Security Recommendations

Recommendations for preventing disclosure of sensitive information.

Privacy and Right of Publicity

User responsibility for privacy and image rights.

Precautions and Disposal

UK Plug and Fuse Replacement

Instructions for fuse replacement and safety for UK plugs.

European Union Disposal Guidelines

Guidance on proper disposal of electrical products and batteries.

Disposal Information for Non-EU Countries

Information on disposal methods in non-EU countries.

Battery Symbol Notation

Explanation of the battery symbol with chemical notation.

Preparation Overview

Accessory Information

Lists included and optional accessories with model numbers.

Included Accessories List

Details the accessories that come with the unit and their quantities.

Optional Accessories List

Lists available optional accessories for purchase.

Component and Feature Details

Boundary Microphone Specifications

Describes digital and analogue boundary microphones and their cable lengths.

Activation Keys for Enhanced Features

Information on activation keys to enhance unit features.

Main Unit Front Panel

Part Names and Usage: Main Unit (Front)

Identifies front panel parts of the main unit.

Front Panel Components Explained

Details the Power LED, signal receiver, headset terminal, power button, and status LED.

Main Unit Rear Panel Terminals

Part Names and Usage: Main Unit (Back)

Lists all rear panel terminals for KX-VC1600 and KX-VC1300.

Rear Panel Terminal Descriptions

Details all rear panel terminals for KX-VC1600 and KX-VC1300.

Additional Rear Panel Terminals

More Rear Panel Terminal Descriptions

Continues listing and describing rear panel terminals.

Remote Control Functions

Remote Control Button Identification

Identifies and explains the functions of each button on the remote control.

Remote Control Button Explanations

Explains remaining remote control functions.

Unit Status Indicators

LED Status Indications

Explains the meaning of different Power and Status LED states.

Screen Standby Mode Operation

Describes the screen standby mode and how to enter/exit it.

Connecting Devices and Network

Connection and Preparation Overview

Overview of connection requirements and preparation steps.

Device and Network Connection Requirements

Specifies required devices and their conditions for connection.

Required Cables for Connection

Lists recommended commercially available cables like HDMI and LAN.

Network Environment Requirements

States the requirement for a broadband connection for Internet use.

Unit Connection Procedures

Connecting the Unit: Initial Connections

Step-by-step guide for connecting main video camera, display, and microphones.

Unit Connection and System Layouts

Connecting the Unit: Power and Network

Details connecting general-purpose microphones, network, and power.

System Layout Examples

Illustrates example system layouts for displays and microphones.

Microphone Placement Guidelines

Microphone Range and Placement

Discusses microphone placement and range based on noise levels.

Analogue Boundary Microphone Setup

Analogue Boundary Microphone Connection

Details connecting analogue boundary microphones and their placement.

Audio and Video Input Connections

Headset Connection Procedure

Explains how to connect a headset and audio priority.

Sub Video Camera Connection

Describes connecting a sub video camera for transmitting images.

Computer Connection Guide

Explains how to connect a computer to show screen images.

Audio Output and Computer Input

Computer Connection via VGA

Connecting computers without HDMI ports using a VGA cable.

Amplifier/Active Speaker Connection

Details connecting an amplifier or active speaker for audio output.

Display Connection with Component Cable

Component Cable Display Connection

Connecting displays without HDMI terminals using a component cable.

Network Configuration Examples

Internet Network Configuration Diagram

Diagram showing a typical internet connection setup.

Intranet Network Configuration

Intranet Configuration Diagram (LAN1/LAN2)

Diagram for intranet connection using LAN1 and LAN2.

Remote Control Setup

Preparing the Remote Control: Battery Installation

Step-by-step instructions for inserting batteries into the remote control.

Powering the Unit On and Off

Turning the Power On/Off Procedure

Instructions for powering the unit on and off, and LED status.

Understanding the Screen Display

Home Screen (Idle Screen) Overview

Explains the Home Screen (Idle Screen) and its components.

Main Video Camera Image and Unit Information

Details the Main Video Camera Image and Unit Information display.

Encryption Status Indication Icons

Explains icons indicating encryption status.

Home Screen Status Indicators

Status Indication Icons Explained

Explains icons for SIP, H.323, NAT, and Static NAT status.

Other Home Screen Elements

Describes Group/Site, Remote Control ID, Shortcut key, and Status Indication.

Accessing the Menu Screen

Menu Screen (Idle Screen) Functionality

Explains the Menu screen accessed from the remote control.

Video Conference Call Screen Interface

Video Conference Call Screen Elements

Describes the main elements of the video conference call screen.

Other Party Information Display

Details information displayed about the other party.

Video Image Display

Explains the display of other party's, own, or secondary video input.

Subscreen and Duration Display

Describes subscreens and the duration of the call.

Network Status Indication Guide

Explains icons indicating network congestion levels.

Call Screen Indication Details

Additional Call Screen Indications

Explains other site audio, dialling, and presentation mode indications.

Unit Status Indication Icons

Refers to icons indicating unit status.

Character Input and IPv6 Addresses

Character Input Methods

Instructions on using the remote control to input characters and symbols.

IPv6 Address Input Format

Provides examples of IPv6 address input formats.

Initial Unit Setup Procedure

Initial Settings Guide

Guides through initial setup for language, connection, and device name.

Network Configuration Settings

Initial Settings: Network Configuration

Details network settings for IP address, subnet mask, and DNS server.

Network Settings Details

Initial Settings: Network Configuration Confirmation

Continues network settings and confirmation steps.

Starting a Video Conference

Making a Video Conference Call

Explains general notes and procedures for making calls.

One-Touch Connection Number Dialing

Describes how to make calls using speed dial numbers.

Contact List Call Procedures

Calling from Contact List (2-party)

Guides on making calls using the contact list.

Contact List Navigation

Contact List Navigation with Numeric Buttons

Explains using numeric buttons to navigate the contact list.

Profile-Based Calling

Calling Using Profiles for Multi-party Calls

Describes making multi-party calls using pre-configured profiles.

Profile Call Site Selection

Selecting Sites for Profile Calls

Details selecting sites to add to a profile call.

Direct Address Dialing

Calling by Entering Address Directly

Explains making calls by manually entering addresses.

Direct Dialing Notes and History

Direct Address Dialing Notes and History Usage

Provides notes on multi-party calls and using call history/contact list.

Calling from Call History

Making Calls from Call History

Explains how to make calls using the outgoing and incoming call history.

Call History Details and Registration

Call History Display and Navigation

Details how call results are displayed and navigating call history.

Call History Contact Registration

Registering Contacts from Call History

Explains registering contacts from call history and editing addresses.

Answering Video Conference Calls

Answering Incoming Calls

Describes how to answer incoming calls (manual, auto, forced).

Call Answering Modes

Answering Call Notes

Notes on unanswered calls and handling multiple incoming calls.

Automatic Answer Behavior

Explains automatic call answering behavior.

Forced Answering Behavior

Explains the forced answering behavior.

During Video Conference Calls

Connecting to a Multipoint Control Unit (MCU)

Explains how to connect to an MCU for multi-party calls.

Remote MCU Operation with Tone Signals

Operating MCU Remotely via Tone Signals

Describes remote MCU operation using DTMF tone signals.

Adding Participants to a Call

Adding Parties to an Existing Video Conference Call

Steps to add participants to an ongoing call.

Adding Parties via Manual Dial

Adding Parties via Manual Dial and History

Details adding parties via manual dial and referring to contact lists.

Disconnecting Call Participants

Disconnecting Parties During Video Conference Call

Instructions for disconnecting participants from a call.

Managing Content Sharing

Changing Content Sharing Method

Explains how to switch between dual and single stream content sharing.

Screen Layout Management

Changing Screen Layout During Video Conference

Describes how to change the screen layout during a call.

Changing Other Party's Screen Display Layout

Explains how to change the layout of the other party's screen display.

Screen Layout Configuration Options

Screen Mode Settings for Layout

Details 'Auto' and manual 'CP' layout settings based on number of sites.

Layout Patterns and Sub Site Operations

Layout Patterns Configuration

Shows layout configurations for different 'CP' numbers.

Sub Site Remote Control Layout

Lists remote control operations for changing layout from sub sites.

MCU Mode Management

Changing the MCU Mode (Main Site Only)

Explains how to switch between Discussion and Presentation MCU modes.

Main Display Setting Management

Setting the Main Display (Main Site Only)

Details how to set the main display based on voice activation or position.

Content Sharing and Main Display

Main Display Impact of Content Sharing

Notes on how content sharing affects the main display.

Site Name and Audio Settings

Changing Site Name Display (Main Site Only)

Instructions to enable or disable site name display during calls.

Changing Audio Settings for Other Parties

Explains how to mix audio from other sites or mute them.

Audio Mixing Site Configuration

Configuring Audio Mixing Sites (Main Site Only)

Details selecting specific sites for audio mixing when 'Mix (Selection)' is used.

Adjusting Call Volume

Adjusting the Volume During a Call

How to adjust the volume during a video conference call.

Microphone Muting Function

Muting the Microphone via Remote Control

Explains how to mute and unmute the microphone using the remote control.

Boundary Microphone Muting

Muting Microphone via Boundary Microphone

Describes muting the microphone using the Boundary Microphone button.

Microphone Noise Reduction

Reducing Microphone Noise

How to enable noise reduction for microphones.

Displaying Computer and Camera Images

Displaying Computer or Sub Video Camera Images

How to display computer or sub camera images on your display and to others.

Stream Communication Layouts

Single and Dual Stream Communication Diagrams

Diagrams illustrating single and dual stream communication with content sharing.

Stream Communication Notes

Stream Communication Layout Switching Notes

Notes on layout switching, cancelling content sharing, and screen standby.

Controlling a Video Camera

Operating Your Own Video Camera Directly

Performing PTZ operations directly using the remote control.

Video Camera Menu Operations

Operation from the Video Camera Menu

Accessing the camera control screen via the video camera menu.

Video Camera Control Buttons

Using Remote Control Buttons for Camera

Explains using remote control buttons for camera pan, tilt, and zoom.

Registering Camera Presets

Registering Camera Presets

How to register up to 9 camera presets (pan, tilt, zoom).

Managing Camera Presets

Adjusting and Saving Camera Presets

Details adjusting presets, saving settings, and overwriting existing presets.

Recalling Saved Camera Presets

Recalling Registered Camera Presets

How to recall saved camera presets to set direction and zoom.

Changing Video Camera Settings

Adjusting Video Camera Settings

How to adjust settings like brightness and white balance for connected cameras.

Video Camera Brightness Settings

Setting Video Camera Brightness

Explains how to set brightness mode and adjust manual brightness.

Video Camera Image Adjustments

White Balance, Focus, and Backlight Settings

Details settings for white balance, focus, backlight, and flicker compensation.

Video Image Zoom and Magnifier

Digital Zoom and Magnifier Functions

Explains digital zoom and magnifier functions for video images.

Magnifier Advanced Settings

Configuring Magnifier Advanced Settings

Configuring advanced magnifier settings and screen layout.

Displaying Connection Status

Checking Connection Status

How to check the connection status of network and peripheral devices.

Displaying Unit Information

Viewing Unit Information

How to view unit information, including network status and encryption.

Contacts and Settings Management

Adding Contacts to the Contact List

Step-by-step guide for registering new contacts.

Contact List Management Procedures

Saving Contact Information

Details saving contact information and handling incoming calls during entry.

Editing Contact Information

Instructions for editing existing contact details.

Deleting Contacts from List

Steps to remove contacts from the list.

Call History and Contact Registration

Deleting Contacts Process

Details selecting and deleting contacts from the list.

Registering Contacts from Call History

How to add contacts directly from the call history.

Registering Call Profiles

Registering Profiles for Video Calls

Explains how to register profiles for starting video calls with pre-set configurations.

Profile Configuration Settings

Profile Settings Details

Details profile settings like group name, entry restriction, site name display, and MCU mode.

Profile Settings: Layout and Site Selection

Profile Settings for Screen Layout and Site Selection

Covers screen layout settings and selecting sites for profiles.

Editing and Deleting Call Profiles

Editing Profile Information

Steps to modify existing profile settings.

Deleting Registered Profiles

Instructions for removing registered profiles.

Local Site Configuration

Making Local Site Settings

Registering up to 10 local sites for connection modes.

Registering a Local Site Entry

Step-by-step process to add new local site entries.

Local Site Selection and Deletion

Saving and Deleting Local Site Information

Details saving local site settings and unit restart behavior.

Deleting Local Site Entries

How to remove local site entries from the list.

System Settings and Maintenance

Changing System Settings Overview

Overview of accessing and changing various system settings.

System Settings Menu Options

System Settings (A-M)

Lists system settings from One-Touch Set. to Multicast Setting.

Additional System Settings Options

System Settings (N-V)

Lists system settings from Admin login to System Initialize.

Basic System Configuration

Setting the Unit Name

How to set a custom name for the unit.

Setting the Date and Time

Instructions for setting the unit's date and time.

Making Network Settings (LAN1)

Configuration of network settings, including LAN1.

Network Settings for IPv6 and LAN2

Network Settings: IPv6 Configuration

Details on configuring IPv6 network addresses.

Network Settings: LAN2 Configuration

Instructions for configuring network settings for LAN2.

Connection Mode and Bandwidth Settings

Making Connection Mode Settings

Setting the communication mode (IP, NAT Traversal, IP/NAT).

Making Connection Settings: Answer Mode and Bandwidth

Configuring connection parameters like answer mode and bandwidth.

Connection Settings: Video, Audio, and MIC

Connection Settings: Video Quality and Audio Priority

Details video quality, service quality, and microphone mute settings.

Connection Settings: Encryption, Ports, and MCU

Connection Settings: Encryption and Server Ports

Explains encryption settings, server ports, and MCU settings.

Connection Settings: Layout and Camera Control

Connection Settings: Screen Layout and Camera Control

Covers screen layout, camera control, and content sharing settings.

One-Touch Connection and Standby Settings

Setting One-Touch Connection Numbers

Assigns addresses or profiles to one-touch connection numbers.

Making Screen Standby Settings

Configures the time until the unit enters standby mode.

Audio and MIC Settings

Making Sound Settings

Adjusts sound settings for welcome screen, ringback tones, and sound presets.

Setting the MIC Position

Specifies microphone positioning for stereo audio output.

Manual MIC Position Configuration

Setting the MIC Position Manually

Manually positions microphones for optimal stereo sound.

Remote Control ID Configuration

Making Remote Control Settings

Configures remote control IDs and mismatch checks.

Video Camera and Language Settings

Changing Video Camera Settings

Adjusts camera settings like remote control access and pan direction.

Making Language Settings

Selects the display language for the unit's interface.

Language Settings and Unit Information

Changing Display Language

Steps to change the display language if an incorrect one was selected.

Using Multicast Feature Reference

Refers to the section on using the multicast feature.

Displaying Unit Information

How to view unit information, including network status and encryption.

Checking Activated Enhanced Features

Verifies which enhanced features have been activated.

Network and System Diagnostics

Performing a Network Test

Checks network connectivity to a specific IP address.

Performing Self Diagnosis

Checks audio and video performance before calls.

Displaying Licence Information

Shows information about product licenses and open source software.

Displaying End-User Licence Agreement

Displays the terms of the End-User Licence Agreement.

Remote Maintenance and EULA

End-User Licence Agreement Display

Steps to view the EULA.

Performing Remote Maintenance

Allows dealers to perform remote maintenance on the unit.

Administrator Menu Access

Making Administrator Menu Settings

Accessing and configuring administrator functions.

Administrator Menu List Overview

Lists the available administrator menu options.

Administrator Menu Options (A-I)

Administrator Menu: Password, Encryption, Updates

Details administrator menu sections like Password, Encryption, and Connection mode.

Administrator Menu Options (J-R)

Administrator Menu: Video Output, Audio, Shortcuts

Lists administrator menu sections like Video Output, Audio I/O, and Shortcuts.

Administrator Menu Options (S-V)

Administrator Menu: Enhancement, Camera, System

Details administrator menu options for Enhancement, Camera Initialize, and System Initialize.

Administrator Password and Encryption Settings

Making Administrator Password Settings

How to change the administrator password.

Making Encryption Settings

Configuring encryption for SIP, H.323, and NAT Traversal.

Encryption Key and Software Update Settings

Encryption Key and H.323 Settings

Details encryption keys and H.323 encryption settings.

Making Software Update Settings

Preparation for updating the unit's software.

Connection Mode and NAT Settings

Making Connection Mode Settings

Setting the communication mode (IP, NAT Traversal, IP/NAT).

Making NAT Settings

Configuring NAT settings like Dynamic/Static NAT and WAN IP address.

NAT Settings and Call Type Configuration

NAT Settings: Port Numbers and Conversion

Details port number settings for audio, video, and camera control.

Making Call Type Settings

Setting the communication types (SIP, H.323) and connection priority.

SIP and H.323 Connection Configuration

Making SIP Settings

Configuring SIP server, username, domain, authentication, and transport protocol.

H.323 Connection Configuration

Making H.323 Settings

Configuring H.323 gatekeeper, name, extension, authentication, and H.460.

Codec Settings for Communication

Making Codec Settings

Enabling or disabling codecs for audio and video.

Video Output Configuration

Making Video Output Settings

Setting HDMI output options and default screen layouts.

Video Output and Resolution Settings

Video Output: HDMI 3, Analog, and Resolution

Configuring HDMI 3 output, analog output, and maximum resolution.

Audio Input/Output Settings

Making Audio Input/Output Settings

Configuring echo cancellation, auto gain, audio terminals, and input gains.

GUI Settings Customization

Making GUI Settings

Customizing the graphical user interface, menu visibility, and button assignments.

HDMI, Shortcuts, and Local Site Settings

Making HDMI Settings

Enabling or disabling HDMI control functions.

Setting Shortcuts for Remote Control

Assigning functions to remote control shortcut keys.

Setting Local Site Selection Options

Configuring local site selection settings and restart behavior.

Multicast, Data Export, and Import

Setting Multicast Tree Reference

Refers to settings for the multicast function.

Exporting Data to USB Memory

Saving call logs, operation logs, and contacts to USB memory.

Importing Data from USB Memory

Re-importing data like contacts and configuration from USB memory.

Activating Features and Updating Software

Exporting Data Notes and USB Device

Notes on USB memory device compatibility and data export details.

Activating Enhanced Features

Process for activating enhanced features using registration keys.

Feature Activation and Software Updates

Confirming MPR ID and Registering Key

Steps to confirm MPR ID and register activation keys.

Updating Software Procedures

Procedures for updating the unit's software via network or USB.

Software Update and Camera Initialization

Software Update Notes and Troubleshooting

Notes on software update process and troubleshooting.

Initialising a Video Camera

How to initialize connected video cameras (main or sub).

Performing System Initialisation

Resets all system settings to default, except enhanced features.

Using the KX-VC Series NAT Traversal Service

Preparations for NAT Traversal Service Connections

Overview of prerequisites for using the NAT Traversal Service.

NAT Traversal Service Period Overview

Explains the service period and how to extend it.

NAT Traversal Service Security Overview

Emphasizes enabling encryption for secure conversations.

NAT Traversal Service Setup Procedure

Outlines the steps for setting up the NAT Traversal Service.

NAT Traversal Service Setup Steps

NAT Traversal Service Setup Steps Summary

Lists the steps to set up the service, including obtaining keys and performing settings.

Internet Connection and Key Acquisition

Connecting to the Internet

Specifies network requirements and router connection.

Obtaining a Registration Key

Details how to access the registration page and obtain a key.

Checking the Unit's MPR ID

Steps to find the unit's MPR ID for registration.

Obtaining Registration Key via Computer

Step-by-Step Key Acquisition via Computer

Step-by-step guide to obtaining a registration key via a computer.

Registration Key Retrieval and Confirmation

Retrieving Registration Key via Computer

Details confirming information and registering the key.

Displaying Registration Key Again

How to retrieve a lost registration key.

Extending NAT Traversal Service Period

Extending Service Period with Activation Key

Information on purchasing activation keys to extend the service period.

Service Period Extension Procedure

Steps for Extending Service Period

Detailed steps for extending the service period using a computer.

Confirming Extended Service Period

Confirming Extended Service Period on Unit

Steps to confirm the extended service period on the unit.

Using Mobile Connection Enhanced Features

Mobile Connection Enhanced Features Overview

Explains conditions and limitations for mobile device connections.

Using Multicast Feature

About the Multicast Feature

Defines multicast terminals and system structure.

Multicast Operation Guidelines

Multicast Feature Requirements and Limitations

Notes on multicast feature requirements, limitations, and server needs.

Starting a Multicast Session

Steps to start a multicast session after configuring tree settings.

Ending the Multicast Session

How to stop a multicast session.

Handling Multicast Connection Troubles

How the system handles relay terminal connection issues.

Multicast Tree Structure and Network Requirements

The Multicast Tree Structure

Defines the structure and node IDs within the multicast system.

Network Bandwidth and Resolution for Multicast

Specifies network bandwidth and resolution requirements for multicast.

Multicast System and Administrator Settings

Setting the System: Multicast Configuration

Steps to configure multicast settings within the system settings.

Making Administrator Menu Settings for Multicast

Accessing administrator settings for multicast tree registration.

Registering the Multicast Tree

How to register terminals and conditions for multicast trees.

Multicast Tree Configuration Details

Multicast Tree Settings: Name, Bandwidth, Resolution

Details multicast name, bandwidth, resolution, default video, and noise reduction settings.

Selecting Multicast Targets

Selecting Targets for Multicast

Selecting targets for the multicast and inputting addresses.

Multicast Target and Tree Management

Selecting Targets from Contact List

Selecting targets from the contact list and saving multicast trees.

Editing Registered Multicast Contents

How to edit existing multicast tree configurations.

Deleting Registered Multicast Contents

How to remove registered multicast trees.

Starting and Managing Multicast Sessions

Starting a Multicast Session

Steps to start a multicast session using a registered multicast tree.

Starting Multicast by Selecting Target

Starting a multicast by selecting specific targets from the list.

Finalizing Multicast Target Selection

Finalizing Multicast Target Selection and Start

Finalizing target selection and starting the multicast preparation.

Confirming Multicast Transmission Status

Confirming Transmission Status (Multicast Terminal)

Checking transmission status for the multicast terminal.

Confirming Multicast Status for Relay/Receiver

Confirming Transmission Status (Relay/Receiver Terminal)

Checking transmission status for relay and receiver terminals.

Miscellaneous Operations

Changing Remote Control Batteries

Instructions for replacing batteries in the remote control.

Cleaning the Unit

Guidelines for cleaning the main unit safely.

Inputting Text and Characters

Inputting Letters and Numbers

Explains how to input characters using the remote control.

Character Input Modes and Tables

Character Mapping: English/Arabic

Character mapping for English/Arabic input modes.

Character Input Modes for Spanish

Character Mapping: Spanish

Character mapping for Spanish input modes.

Character Input Modes for Portuguese

Character Mapping: Portuguese

Character mapping for Portuguese input modes.

Character Input Modes for Japanese

Character Mapping: Japanese

Character mapping for Japanese input modes.

Character Input Modes for Russian

Character Mapping: Russian

Character mapping for Russian input modes.

Russian Input Character Mapping Continued

Russian Input Character Mapping Continued

Continues character mapping for Russian input.

Character Input Modes for Chinese

Character Mapping: Chinese

Character mapping for Chinese input modes.

Character Input Modes for German

Character Mapping: German

Character mapping for German input modes.

Character Input Modes for French

Character Mapping: French

Character mapping for French input modes.

Character Input Modes for Italian

Character Mapping: Italian

Character mapping for Italian input modes.

Character Input Modes for Dutch

Character Mapping: Dutch

Character mapping for Dutch input modes.

Input Mode Switching and Deletion

Switching the Input Mode

Explains how to switch between different input modes.

Deleting an Input Character

How to delete characters using the 'Y' button.

Inserting Characters

How to insert characters at the cursor position.

Troubleshooting Common Issues

Troubleshooting: Basic Operation Problems

Lists common problems and their solutions for basic operation.

Troubleshooting: Remote Control Issues

Troubleshooting: Remote Control Unresponsiveness

Troubleshooting steps for unresponsive remote controls.

Troubleshooting Camera Control

Troubleshooting Video Camera Control

Solutions for problems controlling video cameras.

Troubleshooting Connection Failures

Troubleshooting Connection Issues with Other Parties

Troubleshooting steps for connection failures with other parties.

Troubleshooting Network and IP Issues

Troubleshooting Network and IP Address Problems

Further troubleshooting for network connections and IP address issues.

Troubleshooting Image and Bandwidth Issues

Troubleshooting Distorted Images and Bandwidth Problems

Solutions for distorted images and bandwidth related problems.

Troubleshooting Audio Problems

Audio Troubleshooting: No Voice or Sound Cutting Out

Troubleshooting common audio problems like no voice or sound cutting out.

Audio Troubleshooting: Volume, Feedback, and Echoes

Audio Troubleshooting: Volume, Feedback, Echoes

Solutions for low volume, audio feedback, and sound cutouts.

System Settings and Error Messages

Troubleshooting System Settings Changes

Troubleshooting issues related to changing unit settings.

Interpreting Common Error Messages

Explains common error messages and their solutions.

Error Messages: IP and Connection Issues

Error Messages: Invalid IP and Connection Problems

Troubleshooting for invalid IP, subnet, gateway, and connection problems.

Error Messages: Resolution and Remote ID

Error Messages: Display Resolution and Remote ID Mismatches

Troubleshooting display resolution and remote control ID mismatches.

Error Messages: Address Validation

Error Messages: Invalid SIP/DNS/WAN IP/Gatekeeper Addresses

Solutions for invalid SIP/DNS/WAN IP/Gatekeeper addresses.

Error Messages: Connection Limits and Availability

Error Messages: Call Limits and Feature Availability

Troubleshooting for call limits, network connection failures, and feature unavailability.

Error Messages: Operation and Address Format

Error Messages: Invalid Operation and Address Format

Troubleshooting for invalid operations and address formats.

Error Messages: Data Save and Initial Settings

Error Messages: Failed Data Save and Initial Settings

Solutions for failed data saving, incomplete initial settings, and system errors.

NAT Traversal Service Registration Page Troubleshooting

Basic operation troubleshooting for the NAT Traversal Service registration page.

NAT Traversal Service Troubleshooting

Troubleshooting Login and Activation Key Issues

Troubleshooting login issues and invalid activation keys.

Device-Specific NAT Traversal Service Issues

Specific troubleshooting for the NAT Traversal Service on the device.

NAT Traversal Service Period and Error Codes

NAT Traversal Service: Period Display and Error Codes

Troubleshooting service period display and error codes for NAT Traversal Service.

NAT Traversal Service Expiration and Server Issues

NAT Traversal Service: Expiration and Server Issues

Information on service expiration and handling NAT Traversal Service server issues.

System Specifications

Unit Specifications Overview

Lists communication protocols, compression methods, and remote control features.

Unit Input/Output Terminals

Unit Specifications: Input/Output Terminals

Details video, audio, network, and other input/output terminals.

Unit Specifications: Connections, Dimensions, Weight

Lists connection types, dimensions, and weight of the units.

Unit Power and Environmental Specifications

Unit Specifications: Power, Temperature, Humidity

Specifies power input, consumption, operating temperature, and humidity.