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Questions and Answers
Q: My oven has an odour and
generates smoke when using the
Convection, Combination and
Grill function. Why?
A: After repeated use, it is
recommended to clean the oven
and then run the oven without food,
glass turntable, and roller ring on
grill for 5 minutes. This will burn off
any food, residue or oil which may
cause an odour and/or smoking.
Q: The oven stops cooking by
microwave and ‘H97’ or ‘H98’
appears in the display. Why?
A: This display indicates a problem
with the microwave generation
system. Please contact an
authorised Service Centre.
Q: The fan continues to rotate after
cooking. Why?
A: After using the oven, the fan motor
may rotate to cool the electrical
components. This is normal and
you can continue using the oven at
this time.
Q: “DEMO MODE PRESS ANY KEY”
or “D” appears in the display and
the oven does not cook. Why?
A: The oven has been programmed
in demo mode. This mode is
designed for retail store display.
Deactivate this mode by pressing
Micro Power once and Stop/Cancel
4 times.
Q: Can I check the pre-set oven
temperature while cooking or
preheating by Convection?
A: Yes. Press Convection pad and
the oven temperature will appear in
the display window for 2 seconds.
Q: The operation guide has
disappeared on my display, I can
only see numbers. Why?
A: The operation guide was turned
off by pressing Timer/Clock 4
times. When colon or time of day
is displayed, press Timer/Clock 4
times to turn the operation guide
back on.
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