Pandora NAV-X - User Manual

Our web site: pandorainfo.com
Customer support: support@pandorainfo.com
Product is in conformity with Electromagnetic
Compatibility
Directive EMC 2004/108/EC and R&TTE Directive
1999/5/EC
Pandora would like to thank you for choosing
our telemetric module
NAV-X

Summary

General Information

System Set

Features

PIN-codes of the Telemetric Module

Owners Card

LOGIN and PASS Information

Details the LOGIN and PASS credentials for web service and mobile app access.

PIN (Secret PIN-code)

Explains the purpose and usage of the Secret PIN-code.

Phone Number of the SIM-card

Mentions the SIM card's phone number and its usage.

Control

Web-service and Mobile Applications

Control Using a Phone

DTMF Commands Overview

Engine Start and Call Control

Commands for remote engine start, ending calls, and accessing microphone.

SIM Card and Location Services

Commands to check SIM card balance and request current coordinates.

Security and Immobilizer Functions

Commands for enabling/disabling radio tags and managing security modes.

Engine and Trunk Operations

Commands for remote engine start/stop, heater, and trunk unlock.

Tow Truck Mode

Engine Blocking Functions

Activate Engine Blocking

Instructions for activating engine blocking via phone.

Deactivate Engine Blocking

How to deactivate engine blocking using the Secret PIN-code.

Additional Channel Control

Changing Settings by Phone

Phone Number Settings

Details on setting main, additional, and system phone numbers.

Additional Functions

Changing Guest PIN-code

Instructions for changing the Guest PIN-code.

Guest Calls

Setting to allow or restrict calls from numbers other than the main owner's.

Remote Engine Blocking

Setting to allow or disallow engine blocking via DTMF command.

Listening Function

Setting to allow or disallow the use of the 007* DTMF command.

Voltage Threshold for SMS

Setting voltage threshold to trigger low voltage SMS notifications.

Example of Changing Main Owners Phone Number

Settings

General Information

Information on configuring the module before installation.

Entering the Programming Mode;Service PIN-code

Procedure to enter programming mode using the Service PIN-code.

Programming Menu

Level 1: Pairing with Security-Service System

Procedure to pair the telemetry module with a security-service system.

Level 2: Changing the Service PIN-code

Procedure to change the module's Service PIN-code.

Programming and Updating

Step-by-Step Example: Preparing for Programming

SIM Card Management

Changing a SIM-card

Steps for replacing the SIM card and disabling PIN request.

Module Setup

Main Owners Number Setting

Setting the main owner's phone number for notifications and control.

Guest PIN-code Setting

Changing the default Guest PIN-code.

Additional Phone Numbers

Specifying additional phone numbers for notifications.

Time Zone Setting

Specifying the time zone offset for accurate GPS time determination.

Additional Settings (GPRS, GSM, Voice;Text)

Configuring GPRS, GSM, voice, and text notification settings.

Additional Settings When Changing SIM Card

System Phone Number Setting

Setting the system's phone number for the installed SIM card.

Balance Inquiry Number Setting

Specifying the command for balance requests.

GPRS Settings (APN, Username, Password)

Entering GPRS access point settings for the carrier.

Finishing Setup

Installation

General Installation Requirements

Guidelines for rigidly fixing the module and avoiding liquids/heat.

Main Power Supply Connection

Module Placing

Warranty Obligations

Acceptance Certificate

Warranty Card

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

The Pandora NAV-X is an autonomous compact telemetry module designed to enhance Pandora service-security systems by adding advanced telemetric and service functions.

Function Description

The module expands system features to include:

• Web-service and Mobile Applications: Full access to remote control and monitoring functions via the pandora-on.com web-service and mobile applications (Pandora Online for Android, Pandora Pro for iOS). This includes displaying current coordinates and event history.
• DTMF-commands: Control of the system via phone using DTMF commands.
• Notifications: Voice and SMS notifications for system events.
• Listening Function: A built-in microphone allows for a "Listening" function.

Important Technical Specifications

• GSM Modem: Built-in GSM modem supporting GPRS/SMS/LBS services.
• SIM Slot: Features a nano-SIM slot.
• GPS/GLONASS Receiver: Integrated GPS/GLONASS receiver for accurate location determination.
• Radio Interface: Built-in 2.4 GHz radio interface (BLE 4.2).
• USB Port: Equipped with a micro-USB port for connectivity.
• PIN-codes:
  • Secret PIN-code: A 4-digit code, written on the Owner's card, which cannot be changed. Used for critical functions like switching off radio tags, enabling "Service mode," and disabling engine blocking.
  • Service PIN-code: A 4-digit code (default: 1-1-1-1) used for entering programming mode and changing settings.
  • Guest PIN-code: A 4-digit code (default: 1-2-3-4) used by non-main owner numbers to access control functions.
• Conformity: Complies with Electromagnetic Compatibility Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC.

Usage Features

System Set: The package includes:

1. Telemetry module
2. Owner's card
3. User manual
4. Packaging

VALET Button and LED Indicator:

• The VALET button is a multifunctional button used for changing module settings.
• The LED indicator (red and green) displays the current state of the module and provides feedback during programming.

Owner's Card: Contains private information under a protective layer, including:

• LOGIN: A 10-digit number for adding the module to web services and mobile applications. Cannot be changed or restored.
• PASS: An 8-character alphanumeric code for adding the module to web services and mobile applications. Cannot be changed or restored.
• PIN (Secret PIN-code): A 4-digit number for critical functions. Cannot be changed or restored.
• Phone Number: The number of the SIM-card supplied with the module. Not used if the SIM-card is changed.

Control:

• Web-service and Mobile Applications:
  • Requires creating an account on pandora-on.com or via mobile apps (Pandora Online/Pro).
  • Registration involves providing an email (LOGIN) and password.
  • After registration, the module is added by entering the LOGIN and PASS from the Owner's card, naming the car, and clicking "Add."
  • Minimum mobile device requirements: Android V4.4; iOS V10.
• Control using a Phone:
  • The "Main owner's number" is used for remote control, voice, and SMS alerts. Additional notification numbers can be added.
  • To access control functions from a non-main owner's number, the "Guest PIN-code" is required.
  • Commands are dialed as DTMF tones during a voice call to the module's SIM card number.
  • Key commands include:
    • #: Repeat voice notifications of the initial menu.
    • 9*: Help (lists system control commands).
    • 258*: System information about current firmware version.
    • 297*: End a call.
    • 007*: Turn on the built-in microphone.
    • 100*: Request SIM-card balance.
    • 500*: Request current coordinates.
    • 888*: Enable radio tags (immobilizer and Anti-HiJack functions).
    • 998*XXXX: Disable radio tags (requires Secret PIN-code).
    • 1*: Arming.
    • 10*: Silent arming.
    • 0*: Disarming.
    • 00*: Silent disarming.
    • 123*: Remote engine start.
    • 321*: Remote engine stop.
    • 789*: Enable automatic engine starts.
    • 987*: Disable automatic engine starts.
    • 159*: Unlock trunk.
    • 156*: Switch on an engine heater.
    • 651*: Switch off an engine heater.
    • 551*XXXX: Enable "Service mode" (requires Secret PIN-code).
    • 552*: Disable "Service mode."
    • 15*: "Tow truck" mode (disables motion, shock, and tilt sensors while armed).
    • 666*: Activate engine blocking.
    • 999*XXXX: Deactivate engine blocking (requires Secret PIN-code).
    • 456*: Switch on an additional channel.
    • 654*: Switch off an additional channel.

Changing Settings by a Phone:

1. Disarm the system.
2. Call the system number and wait for an answer.
3. Turn ignition on for 3-6 seconds (max 7 seconds), then switch it off.
4. The module will enter settings mode, and a list of commands will be heard.
   • 1*: Phone number settings.
     • 1*: Main owner's phone number.
     • 2*: Additional owner's phone number.
     • 3*: Second additional owner's phone number.
     • 4*: Balance inquiry number.
     • 5*: System's phone number.
   • 2*: Additional functions.
     • 1*: Changing guest PIN-code.
     • 2*: Guest calls (enable/disable control from non-main owner numbers).
     • 3*: Remote engine blocking (enable/disable engine blocking via 666* command).
     • 4*: Listening function (enable/disable 007* command).
     • 5*: Set threshold of voltage for sending a text message.

Entering Programming Mode/Service PIN-code:

• To change settings, update firmware, or pair the module, it must be in programming mode.
• Enter the "Service PIN-code" (default 1-1-1-1) using the VALET button.
• Each digit is entered by pressing the VALET button the corresponding number of times, with pauses between presses not exceeding 1 second. Green flashes confirm presses, a red flash confirms digit input. Correct PIN-code is confirmed by a series of red and green flashes.

Programming Menu (via VALET button):

• Level #1: Pairing the module with a security-service system.
• Level #2: Changing the "Service PIN-code."

Programming and Updating (via Pandora Alarm Studio):

• Download Pandora Alarm Studio to a PC (Windows XP/Vista/7/8/10).
• Connect the module to the PC via a USB cable.
• Enter the "Service PIN-code" using the VALET button; Pandora Alarm Studio will automatically connect.

Maintenance Features

SIM Card Management:

• Monitoring: Owners should monitor the status/balance of the installed SIM card for correct GSM function.
• Changing SIM Card:
  • Ensure the new SIM card is working (voice, SMS, 2G internet).
  • Disable PIN request on the new SIM.
  • Remove the old SIM and insert the new one.
  • Note: The factory-installed SIM card is linked to the modem and cannot work with other devices.
  • After changing the SIM, update "System phone number," "Balance inquiry number," "GPRS (APN) operator access point," "GPRS operator username," and "GPRS operator password" settings in Pandora Alarm Studio.

Installation:

• Pre-installation: Configure and check the module before installation.
• Fixing: Must be rigidly fixed to prevent damage and movement.
• Environment: Install in places free from liquids, condensate, and high temperatures.
• Power Disconnection: Perform installation with module connectors and the negative battery terminal disconnected.
• Wiring: Follow car manufacturer requirements for wire connections and insulation. Avoid contact with sharp elements and moving parts. Use rubber bushings for wiring through holes.
• Wiring Length: Ensure a bit of free length in wiring to prevent destruction by car vibration.
• Main Power Supply:
  • Black wire (-): Connect to car "ground" (connect first).
  • Red wire (+12V): Connect to a reliable conductor with constant +12V.
• Module Placement:
  • Good conditions for GPS/GLONASS, GSM, and 2.4GHz radio signals.
  • Install front side up (VALET button and LED facing up).
  • GPS/GLONASS signals pass through plastic, glass, but not metal.
  • Warning: Do not connect the module to car wires with normal voltage other than 12V.

Firmware Updates:

• It is recommended to update the module's firmware before installation and programming.

Warranty Obligations:

• Duration: 3 years from purchase, but no more than 3.5 years from production.
• Conditions: Correct operation is guaranteed if exploitation, installation, storage, and transportation conditions are met. Device must be used according to installation scheme and user manuals.
• Voided Warranty:
  • Expiration of warranty period.
  • Failure to meet exploitation, installation, storage, or transportation conditions.
  • Mechanical damage (fire, car accident, aggressive liquids, water seepage, improper use).
  • Damage caused by incorrect settings and parameter adjustment.
  • Missing or improperly filled warranty card.
• Batteries: Warranty does not cover batteries, as they have their own service lifetime.
• Post-warranty: Maintenance and repairs after warranty expiration are at the user's expense.

Pandora NAV-X Specifications