Need help?Do you have a question about the Paselec E-PAS GS9 Plus Series and is the answer not in the manual?
Explanation of E-PAS technology for efficiency.
How Paselec ensures product stability and customer support.
Highlighting the battery's extended duration as an attractive feature.
How sensors and systems create a better riding experience.
Axis Assisted, Automatic, and Sensing Power technologies.
General assembly overview, headset, front derailleur.
Adjusting rear derailleur, mechanical brakes, wheels.
Adjusting rim and hydraulic disc brakes.
Procedures for tire inflation and pedal installation.
Visual steps for handlebars, seat, and wheels.
Controlling power and adjusting assist levels.
Using the thumb throttle and gear shifter.
Understanding display functions and cruise control.
Issues related to disc brake system and noise.
Problems with shifters, controllers, throttles, or sensors.
Diagnosing battery voltage, endurance, motor stop, or charger issues.
Issues with charger not charging or light indicators.
Overview of warranty, components, and exclusions.
Process for claims, terms, and reporting shipping damage.
Guidelines for customer interaction and service.
Full refund for items not shipped or processed.
Conditions and process for returning bikes within 7 days.
Policy for maintenance costs within the first month.
Policy for maintenance costs from month 2 to 3.
Policy for maintenance costs from month 4 to warranty end.
Policy for maintenance costs after the warranty expires.
Core principles of passion, honesty, efficiency, and improvement.
Information on 48-hour online service and contact numbers.
Details on warehouse and pick-up locations.
Requirements for helmets and adherence to local laws.
Essential checks before riding the e-bike.
Precautions for wet weather and riding after dark.
Guidelines on bike and payload weight limits.
Disclaimer regarding estimated bike performance and factors affecting it.
Rider's responsibility for safety and potential risks.
To Next Page
General