ANOMALY
CAUSE REMEDIES
Pellets not fed into
the combustion
chamber
The pellet tank is empty Fill the tank
gearmotor faulty Replace the gearmotor
electronic ingboard
malfuntionig
replace gearmotor
coclea locked
Empty the tank and unlock the
auger
Dirty stove or flue
Clean the inside of the stove
and the flue, if necessary
contact assistance
The fire goes out or
the
stove stops
automatically.
The pellet tank is empty Fill the tank
Intervention of the safety probe
Let the product cool down, reset the
thermostat until the lock goes out and
turn the appliance back on; if the
problem persists, contact technical
assistance.
door open or seals worn Close the door and replace the
gaskets
Poor pellets Change the type of pellets
Low intake of pellets Request technical assistance
Dirty combustion chamber Clean the combustion chamber
Obstructed drain Clean the smoke duct
Smoke extraction motor not
working
Check operation and replace the motor
if necessary.
7.
ANOMALIES
All repairs must be carried out by a specialized technician. Make sure
before any intervention that the stove is switched off and disconnected
from the electricity mains.