Here is the list of topics about this product that receive the most technical support enquiries.
We list them here to help you speed up the installation and trouble shooting process.
Technical Help
1 - Can I use a fail open release (e.g. Maglock)?
QBy default, the compact keypad is set to operate with a fail locked release by providing a voltage across
the lock wire pair when a valid entry is made. To use a fail open release, the lock wire setting needs to be
changed (Program option 1).
2 - How do I integrate an entry phone system?
QThe output from the entry phone system is used to simulate the 'push' of an exit button for the Paxton
equipment. No voltage should be directly applied to the exit wires (Blue / Mauve).
QMost phone systems provide a powered output pair to drive the door lock. This voltage must be used to
drive an independent relay. The relay contacts must be 'normally open going closed' to mimic a 'push to
make' exit button. The voltage free relay can then be connected directly across the exit wires.
3 - What are the keypad code types used for?
QNormal - Releases the door for the time period set in Option 5.
QToggle - Releases the lock until the code is entered for a second time.
QDuress - Releases the lock (as in Normal) but also energizes the bell output for 30 seconds.
QDelete - Used to remove a specic code that has already been entered in Multiple mode.
4 - Can I connect a compact with another Paxton control unit?
QThis cannot be done. Paxton Compact systems have the control electronics built in and no direct data
output is provided.
QThe Switch2 and Net2 system use a dierent type of data input.
QNote: The compact system is designed to control the door unit on its own.
5- Can I have read in and read out on one door with two keypad units?
QYou cannot wire the lock outputs from two units in parallel to a common lock as they will both power the
door lock
Qindependently and will not oer single point control. The power supply or keypads may also be damaged.
QWe therefore recommend using an independent power feed switched through the relay outputs
(COM/N.O./N.C.) of the two units to provide the lock control required.
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General