Perlick is committed to continuous improvement. Therefore, we reserve the right to change specifications without prior notice.
8
Form No. Z2288
Rev. 05.21.10
Troubleshooting
If the unit appears to be malfunctioning, read
through the OPERATION section first, then check
the guide below to identify and resolve the problem.
DANGER
Electrocution hazard! Never attempt to repair or
perform maintenance on the unit until the main
electrical power has been disconnected.
PROBLEM RESOLUTION
No interior light
Is the bulb loose?
Is the bulb burned out?
Light stays on when the door is closed
Manual ON/OFF light switch is turned on.
Is the door switch making contact with the plunger?
Noisy during operation
Certain sounds are normal. Soft sounds from the compressor, fan
motor and valves will be heard.
The refrigerated cabinet isn't running
Is there electrical power to the unit?
Is the building circuit breaker or fuse on?
Is the control set properly?
Is the condenser area clean?
The refrigeration compartment is warmer than usual
Is the control set properly?
Is the light staying on?
Is the condenser area clean and free of obstruction?
Has the door been open for a long time or more frequently door
opening occurred?
Are internal louvers and fan guard openings obstructed?
The refrigerated compartment is cooler than usual
Is the control set properly?
Is the door closing and sealing properly?
The refrigerations runs for long periods of time
Is the condenser area clean and free of obstruction?
Has the door been open for a long time or more frequently door
opening occurred?
Has warm product just been placed in the unit?
On hot days and in warm room temperatures, the system will
run longer.
Condensation forms inside the refrigerated compartments
This is normal during high humidity and frequent door openings.
Are the doors closing and sealing properly?
Condensation forms on the outside of the unit
During periods of high humidity, some condensation might appear
on the outside surface. The condensation will disappear when the
humidity drops. Meanwhile, be sure doors are closing and sealing
properly. If condensation persists, contact your Perlick Factory
Authorized service center.
To Obtain Product Information
• Contact your selling dealer.
• Inquire on the web at
www.perlick.com.
• Call 800-558-5529 for factory assistance for infor-
mation, planning, installation or product informa-
tion.
• Write Perlick Corporation, Customer Service De-
partment, 8300 W. Good Hope Road, Milwaukee,
Wisconsin 53223.
• E-mail us at warrantyserv@perlick.com.
To Obtain Product Service, Replacement Parts or
Accessories:
Use only genuine Perlick replacement parts and
accessories. Genuine Perlick parts and accessories
are designed to work correctly with Perlick products
and offer superior service life. The use of non-Perlick
parts can damage the unit and may void the warranty.
Check the model and serial number of the unit located
on the label attached to the inside top of the cabinet.
Call a Perlick Factory Authorized service center. For
the location of the nearest Service Center, contact
your dealer, or inquire via the web at www.perlick.
com, or write to: Perlick Corporation, Customer
Service Department, 8300 W. Good Hope Road,
Milwaukee, Wisconsin 53223, call 800-558-5592,
or e-mail us at: warrantyserv@perlick.com.
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