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Petcube Play - User Manual

Petcube Play
33 pages
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Summary

Petcube Play Specifications and System Requirements

Petcube Play Features

Lists key features including 138° wide angle view, 1080p HD video, laser toy, and 2-way audio.

Petcube Play System Requirements

Details necessary Wi-Fi, Bluetooth, OS versions, and internet speed for operation.

Safety and Handling Precautions

Health and Laser Safety Considerations

Laser Safety and Eye Contact

Discusses 3R class laser safety, advising against prolonged direct eye contact.

Pet Enrichment and Toy Recommendations

Recommends using physical toys alongside the laser for pet enrichment and accomplishment.

Potential Pet Obsession and Vet Consultation

Addresses potential pet obsession with light sources and advises consulting a veterinarian.

Getting Started with Petcube Play

Setting Up on iOS Devices

Step-by-step guide for setting up the Petcube Play camera on iOS using the Petcube application.

Setting Up on Android Devices

Step-by-step guide for setting up the Petcube Play camera on Android using the Petcube application.

Initiating Playback

Instructions on how to start playing with the Petcube Play after successful setup and registration.

Optimal Device Placement

Guidance on positioning the Petcube for maximum coverage and optimal viewing angles.

Using Laser Autoplay Mode

Explains how to activate and utilize the laser autoplay feature for pet entertainment.

Capturing Screenshots and Video

Instructions for taking snapshots and recording video streams directly from the Petcube device.

Utilizing the Zoom Feature

Details on how to use the 3x digital zoom functionality within the Petcube application.

Night Vision Functionality

Information on the Petcube's automatic night vision activation in low-light conditions.

Adjusting Volume Settings

How to configure the audio volume level for the Petcube camera.

Sound Alerts for Incoming Connections

Information regarding the audible alert provided when a new connection is established.

Sharing Device Access

Instructions on how to share Petcube access with family, friends, or publicly.

Motion and Sound Detection Setup

How to enable and configure motion and sound detection for push notifications.

Managing Multiple Cameras

Steps for registering and managing multiple Petcube cameras under a single user account.

Transferring Petcube to Another Account

Procedure for moving a Petcube device from its current account to a new one.

Removing a Petcube Device

Instructions on how to disconnect and remove a Petcube device from your user account.

Resetting User Account Password

Guide on how to recover and reset a forgotten Petcube user account password.

Modifying Account Details

How to update personal information such as name, username, or password in your account.

Wi-Fi Connectivity and Speed Requirements

Clarifies Petcube requires Wi-Fi and lists minimum/recommended internet speeds for optimal performance.

Relocating Your Petcube

Instructions for repositioning the Petcube and updating Wi-Fi settings if moving to a new network.

Updating Wi-Fi Network Settings

Steps to change the Petcube's Wi-Fi connection or link it to a different wireless network.

Remote Power Off and Sharing Management

Information on disabling remote sharing access as a proxy for turning the device off remotely.

Introduction to Facebook Live Streaming

Explains the Facebook Live feature, allowing direct streaming from Petcube to Facebook feeds.

Using Facebook Live Streaming

Detailed steps on how to enable and stream live video from Petcube to personal or business Facebook accounts.

Capturing Media During Facebook Live

Describes how to take photo snapshots of the Petcube's video feed while live streaming to Facebook.

Troubleshooting Facebook Live Option

Provides solutions for users who cannot find or access the Facebook Live feature in the app.

Amazon Alexa Integration with Petcube Play

Understanding Amazon Alexa

Provides a basic overview of Amazon Alexa, the voice-enabled personal assistant.

Setting Up Alexa Integration

Step-by-step instructions for linking your Petcube account with Amazon Alexa.

Using Alexa Voice Commands

Lists example voice commands to interact with Petcube cameras through Amazon Alexa.

Petcube Care Service Overview

What is Petcube Care

Explains Petcube Care as a cloud-based service for video storage, security, and alerts.

Petcube Care Subscription Plans and Pricing

Details the various subscription tiers and associated costs for Petcube Care video history.

How Petcube Care Functions

Describes the automatic video recording triggered by motion or sound detection.

Activating Petcube Care Service

Instructions on subscribing to and activating the Petcube Care service.

Deactivating Video History

Steps to disable the Petcube Care video history recording feature.

Petcube Care Free Trial Details

Information about the included 7-day free trial of Petcube Care and its limitations.

Petcube Care Modes Explained

Explanation of the three available Petcube Care modes: Awake, Quiet, and Sleep.

Viewing Video History

Guide on accessing and navigating through recorded video history within the Petcube Care service.

Saving Video Recordings to Phone

Instructions for saving specific video clips from Petcube Care to your mobile device's storage.

Video Recording Duration Limits

Details the maximum length of individual video recordings, typically 30 seconds.

Sound Recording Availability

Notes on when sound recording is available in Petcube Care videos and when it is not.

Managing Multiple Petcube Devices

Information on purchasing and managing separate Petcube Care subscriptions for multiple cameras.

Updating Payment Information

Instructions for adding or updating payment details for the Petcube Care service.

Troubleshooting Petcube Play Issues

LED Light Not Illuminating

Troubleshooting steps for when the Petcube camera's LED indicator fails to light up.

LED Not Pulsing Green During Setup

Resolving issues where the LED light does not transition to pulsing green during initial setup.

LED Remains Pulsing Yellow Post-Setup

Troubleshooting steps for when the LED light stays pulsing yellow instead of turning solid white after setup.

LED Pulsing Orange and Not Turning White

Diagnosing and fixing the issue where the LED light pulses orange after setup, indicating connectivity problems.

Petcube Not Found During Setup

Solutions for when the Petcube device is not detected or found during the initial setup process.

Resolving Oh Bummer Setup Error

Steps to resolve the 'Oh Bummer' error message encountered during Petcube setup.

Home Wi-Fi Network Not Visible

Troubleshooting steps when the user's home Wi-Fi network is not listed during setup.

No Wi-Fi Networks Appearing During Setup

Steps to take when the Petcube app displays an empty list of available Wi-Fi networks.

Laser Precision and Accuracy Calibration

Instructions on how to calibrate the Petcube's laser for improved precision and accuracy.

Troubleshooting Audio Issues

Steps to resolve problems where no sound is produced by the Petcube's two-way audio feature.

Improving Video Quality and Network Performance

Tips for enhancing video quality by adjusting router placement and checking internet speed.

Connectivity Issues from Smartphone

Troubleshooting steps for when the Petcube cannot be connected to from a smartphone.

Device Disconnected Status in App

Reasons and solutions for the Petcube appearing as 'Disconnected' within the Petcube application.

Petcube Going Offline or Turning Off

Troubleshooting steps for instances where the Petcube device unexpectedly goes offline or powers down.

Performing a Factory Reset

Detailed instructions on how to perform a factory reset on the Petcube Play device.

Manual Firmware Update Procedure

Guide on how to manually update the Petcube firmware by following directions on the support page.

Resolving Stuck Software Update Screen

Steps to take if the Petcube device remains stuck on the software update screen for an extended period.

Finding the Petcubes MAC Address

Instructions on how to locate the Petcube's MAC address, useful for network configuration.

Firewall Port Configuration for Petcube

Lists the specific network ports that need to be opened on a firewall for optimal Petcube connectivity.

Understanding LED Light Notifications

Steady Yellow LED Status

Indicates the Petcube is booting up or undergoing registration, taking up to a minute.

Pulsing Green LED Status

Signifies that the Petcube is in setup mode and ready for network configuration.

Steady White LED Status

Shows the Petcube is online, connected, and in standby mode.

Pulsing White LED Status

Indicates that the Petcube Care service is active and recording video events.

Steady Blue LED Status

Denotes that the Petcube camera is actively streaming live video in play mode.

Pulsing Yellow LED Status

Indicates a Wi-Fi connection failure, likely due to an incorrect password.

Pulsing Orange LED Status

Shows the Petcube is connected to Wi-Fi but blocked from internet access by network security settings.

Fast Pulsing Orange LED Status

Indicates that the Petcube is currently downloading and installing a software update.

Petcube Play Specifications

General IconGeneral
Laser colorRed
Audio system2-way
Mounting typeDesk
Product colorSilver
Housing materialAluminum
Cables includedUSB
Number of cameras1
Megapixel2.07 MP
Sensor type-
Optical sensor size- \
Maximum video resolution1920 x 1080 pixels
Viewing angle, horizontal138 °
Weight and Dimensions IconWeight and Dimensions
Width80 mm
Weight499 g
Package weight900 g

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