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About After-Sales
1.If the device is defective within 30 days from the date of
purchase, you must take a picture or video of the faulty product.
After customer service approves, a replacement can be sent.
The defective product must be returned to the factory within 7
days of receiving the replacement.
2.If the device becomes defective after 30 days from the date
of purchase, but before the end of the 1-year warranty period,
the customer will be required to ship the device back to the
factory at their own expense. We will test and replace any faulty
parts, then return the device to you free of charge.
3.This warranty is a supplement to other rights and remedies
provided by law. For major failures and any other compensation
if it is a reasonably foreseeable loss or damage, you are
entitled to a replacement or refund.
4.You also have the right to repair or replace the goods in the
following cases: the quality of the goods is unqualified, and the
failure does not constitute a major failure. If you have any
questions or need more information, please contact our
customer service.
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