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Petsafe ScoopFree Ultra - User Manual

Petsafe ScoopFree Ultra
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Product Manual
Original
Ultra
Ultra
Top-Entry
PAL00-14242 & PAL00-16527
ScoopFree
®
Original Self-Cleaning Litter Box
PAL00 -14243 & PAL00 -15342
ScoopFree Ultra Self-Cleaning Litter Box
PAL00-16540 & ZAL00-16409
ScoopFree Ultra Top-Entry Self-Cleaning
Litter Box
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING.
ScoopFree_Litter Box_Ultra_Cover Left.eps
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Summary

Welcome

Important Safety Information

Explanation of Attention Words and Symbols

Explains safety alert symbols and warning words used in the manual.

In the Box

How the System Works

Features, Controls and Indicators

LED Light Indicator Quick Guide

Specifications and Automatic Operation

Start Here

Litter Box Setup

Step-by-step guide for setting up the litter box.

Hood Installation

Setting the Adjustable Rake Timer

Manual Rake Button

Health Counter

Introducing Your Cat to the Litter Box

For Kittens Under 6 Months Old

Litter Box Tips for Kittens

Changing the Litter Tray

Maximizing Litter Tray Life

Care and Cleaning

Frequently Asked Questions

Troubleshooting

Replacement Parts and Accessories

Customer Care International

Terms of Use and Limitation of Liability

Compliance

Warranty and Registration

One Year Non-Transferable Limited Warranty

Overview

The ScoopFree Self-Cleaning Litter Box is an innovative automatic litter box designed to simplify pet care by providing a consistently clean litter environment for cats. This system eliminates the need for daily scooping, cleaning, or refilling for weeks at a time, allowing pet owners to spend more quality time with their cats and less time on litter box maintenance.

Function Description

The core function of the ScoopFree system revolves around its self-cleaning mechanism and the use of disposable crystal litter trays. The crystal litter is specially formulated to absorb urine and instantly dry solid waste, effectively removing odors rather than just masking them.

The automatic cleaning cycle is initiated by detection sensors that recognize when a cat enters and leaves the litter box. Once a cat exits, a timer begins a 20-minute countdown (or an adjustable 5, 10, or 20 minutes on Ultra models). If the cat re-enters the box during this countdown, the timer automatically resets, ensuring the rake does not operate while the cat is present. After the countdown, an automatic rake sweeps solid waste into a covered waste trap. This design means pet owners never have to see or touch messy waste.

The rake also grooms the litter, ensuring a fresh bed of litter for the cat after each use. When a litter tray is full, typically every few weeks, the owner simply removes the entire tray, covers it with the included lid, and disposes of it in the trash, providing a quick, hygienic cleanup.

Usage Features

The ScoopFree system offers several user-friendly features across its different models:

  • Easy Setup: The litter box is designed for straightforward setup. Users simply find a clean, dry, and level location near a standard power outlet, connect the power adapter, and place a pre-filled crystal litter tray into the frame. The rake automatically moves to its home position upon power connection, and a solid green indicator light confirms readiness.
  • Disposable Crystal Litter Trays: The system exclusively uses PetSafe ScoopFree Disposable Crystal Litter Trays, which come pre-filled with the specially designed crystal litter. These trays are easy to install and dispose of, simplifying the litter changing process. The lid provided with each tray can be used to cover the used tray for hygienic disposal.
  • Manual Rake Button: All models include a manual rake button, allowing users to initiate a cleaning cycle at any time, even before the automatic timer countdown. Pressing the button again will stop the rake if needed.
  • Adjustable Rake Timer (ScoopFree Ultra only): The ScoopFree Ultra model provides flexibility with an adjustable rake timer. Users can choose between 5, 10, or 20 minutes for the automatic cleaning cycle to run after their cat leaves the box. This allows owners to customize the cleaning schedule based on their preferences, such as minimizing fresh waste odor with a shorter timer or allowing more time for solid waste to dehydrate with a longer timer.
  • Health Counter (ScoopFree Ultra only): A unique feature of the ScoopFree Ultra is the health counter, which tracks the frequency of the cat's litter box usage. This can be a valuable tool for monitoring a cat's health, as irregularities in elimination habits might indicate potential problems, which can then be discussed with a veterinarian. The counter automatically increments after each completed cleaning cycle and can be reset when a new litter tray is installed.
  • Privacy Hood (ScoopFree Ultra and Top-Entry models): The Ultra and Top-Entry models come with a privacy hood, which can also be purchased separately for the Original model. This hood provides cats with a more private bathroom experience, helps contain odors, and keeps litter inside the box, reducing tracking. The Top-Entry Hood features a grated surface to further minimize litter tracking, and its orientation can be adjusted.
  • LED Light Indicator: A clear LED indicator light provides visual cues about the litter box's status, such as solid green for normal operation, flashing green for cat detection or timer countdown, and rapid flashing for obstructions or errors.

Maintenance Features

The ScoopFree Self-Cleaning Litter Box is designed for minimal maintenance:

  • Infrequent Cleaning: Due to its revolutionary design, the litter box seldom requires deep cleaning. The soiled surfaces are primarily contained within the disposable litter tray, which is discarded.
  • Simple Litter Tray Replacement: Changing the litter tray is a quick and hygienic process. Users simply jiggle the litter box to dislodge any accumulated litter, lift the litter box frame, remove the used tray, cover it with its lid, and dispose of it. A new tray is then installed, and fresh crystal litter is poured in.
  • Occasional Surface Wiping: While deep cleaning is rare, owners may occasionally choose to wipe down the litter box frame. This involves unplugging the unit, removing the litter box frame and waste trap cover, and wiping all surfaces with a cloth or sponge using mild soap and water. The rake can also be wiped with a sponge or soft brush. It's crucial to avoid bleach or harsh chemicals, as they can act as a repellent to cats.
  • Sensor Cleaning: To ensure optimal performance, the detection sensors on the interior sides of the litter box frame should be cleaned periodically to prevent blockages.
  • Crystal Litter Management: The crystal litter itself is low maintenance. It does not clump, and users are advised not to add extra litter or remove waste during normal operation. Stirring the crystals once a week can help distribute saturated crystals and extend tray life, especially for cats with high urine output or those who consistently urinate in the same spot.
  • Troubleshooting Guidance: The product manual provides a comprehensive troubleshooting section with solutions for common issues, such as flashing indicator lights, rake obstructions, or problems with magnet attachment, guiding users through simple steps to resolve problems.

The ScoopFree Self-Cleaning Litter Box aims to provide a hassle-free and consistently clean litter solution, promoting a healthier and happier environment for both cats and their owners.

Petsafe ScoopFree Ultra Specifications

General IconGeneral
Product TypeSelf-Cleaning Litter Box
BrandPetSafe
ModelScoopFree Ultra
Power SourceAC Adapter
Litter TypeCrystal Litter
Self-CleaningYes
Odor ControlYes
Health MonitoringNo
Waste TrayDisposable Tray
Cleaning MechanismRaking mechanism
Waste CompartmentEnclosed waste compartment
Included ComponentsLitter box
CapacityFor cats up to 15 pounds

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