Petsafe Stay & Play PIF00-14288 User Manual (English)

Questions and Answers:

T
Terry PhillipsAug 3, 2025
What to do if Petsafe Stay & Play PIF00-14288 receiver collar is beeping, but my pet is not responding?
- M
  Marvin OwenAug 3, 2025
  If the receiver collar is beeping but your pet isn't responding to the static correction, try the following: * Test the receiver collar with the test light. * If the test light flashes, check the fit of the receiver collar. * Trim your pet’s fur where the contact points touch the neck, and consider switching to the longer contact points, ensuring the contact points are touching your dog’s skin. * Increase the static correction level.
J
James SharpAug 7, 2025
Why does my Petsafe Pet Care Product receiver collar activate in the middle of the yard?
- H
  Hannah BoydAug 8, 2025
  The receiver collar might activate in the middle of the yard if a large metal object is between the receiver collar and transmitter, if the orientation of the receiver collar changes near the boundary zone, or if surrounding 'electronic noise' interferes with the signal. Consider relocating the transmitter and resetting the pet area.
J
John PetersonAug 12, 2025
Why does the boundary zone fluctuate in Petsafe Stay & Play PIF00-14288?
- B
  branchkevinAug 12, 2025
  Fluctuation is normal for the electromagnetic field of the Stay & Play® Compact Wireless Fence. The field may be affected by surrounding 'electronic noise,' which can cause it to fluctuate up to 5%.
S
Samuel NormanAug 16, 2025
How to fix Petsafe Pet Care Product receiver collar not beeping when setting up boundary zone?
- K
  kaitlyn49Aug 16, 2025
  If the receiver collar isn't beeping when setting up the boundary zone: * Ensure the receiver collar is turned on and the battery status lights are flashing every 4-5 seconds. * Charge the receiver collar. * Be aware that the beep may be difficult to hear in a noisy environment. * Use the test light to determine the location of the boundary zone. * Check that the transmitter is set up according to the directions.
N
Nathaniel MoralesAug 20, 2025
What to do if Petsafe Pet Care Product receiver collar doesn't activate near neighbor's property?
- K
  Kevin SmithAug 20, 2025
  Your neighbor's In-Ground Fence signal may interfere with the operation of the receiver collar, preventing activation close to their fence. To minimize interference, reduce the size of the pet area or move the transmitter away from the In-Ground Fence System. Adjust the pet area so that the receiver collar activates at least 5 feet beyond the reduced boundary setting when walking towards the In-Ground Fence.
C
crystal29Aug 25, 2025
Why does Petsafe Stay & Play PIF00-14288 receiver collar activate in metal crate?
- K
  karen03Aug 25, 2025
  The metal crate may block the transmitter signal, causing the receiver collar to activate. Remove the receiver collar from your pet when placing him in his metal crate.
K
Kevin FernandezAug 29, 2025
Why did my Petsafe Stay & Play PIF00-14288 Pet Care Product receiver collar stop beeping after reducing boundary distance?
- V
  vbaileyAug 29, 2025
  You may have reduced the boundary distance too quickly, causing the receiver collar to go into power-fail mode. With the receiver collar within 10 feet of the transmitter, readjust and set the boundary distance.

Petsafe Stay & Play PIF00-14288 Specifications

General

Brand	PetSafe
Model Number	PIF00-14288
Correction Type	Static
Number of Pets	Unlimited with additional collars
Product Type	Wireless Pet Fence
Coverage Area	3/4 acre
Collar	Rechargeable, waterproof collar
Correction Levels	5 levels
Battery Type	Rechargeable
Battery Life	3 weeks per charge
Weight Limit	5 lbs and up

Summary

Important Safety Information: Understanding Symbols

Explanation of Attention Words and Symbols

Details the meaning of safety alert symbols like Warning, Caution, and Notice for potential hazards.

Safety Warnings and Cautions

General Warnings and Product Cautions

Covers warnings on aggressive dogs, battery safety, product handling, and cautions regarding use.

System Limitations and Liability

Fence as Deterrent, Not Barrier

Clarifies the fence is a deterrent, not a solid barrier, and discusses limitations in confining pets.

Collar Fit and Skin Care

Preventing Skin Damage from Collar Fit

Guidance on proper collar fit, wear time, and repositioning to prevent skin damage.

Monitoring Pet's Skin Health

Examining Contact Area for Issues

Advice on daily examination of the contact area for rash or sores and when to consult a veterinarian.

Collar Usage Cautions and Maintenance

Hair Trimming and Charging Notices

Instructions on hair trimming, collar removal during testing, and charging frequency for battery preservation.

How the System Works

Key Definitions

Receiver Collar Components

Indicator Lights and Contact Points

Describes indicator lights for status and contact points for delivering static correction.

Step 1: Charge the Receiver Collar

Charging Procedure and Notices

Detailed instructions on charging, including indicator light behavior and notices on charging frequency.

Charging the Receiver Collar (Visual)

Connecting the Receiver Charger

Visual guide on how to connect the receiver charger to the receiver collar's charge jack.

Step 2: Prepare the Receiver Collar

Fitting Contact Points and Turning ON

Steps for fitting contact points, turning the collar ON, and understanding indicator lights.

Turning the Receiver Collar OFF

Receiver Collar Status Indicators

Indicator Table (While Charging)

Table detailing status lights, alarm tones, and conditions while the receiver collar is plugged into the charger.

Receiver Status After Charging

Battery Charge and Operating Status

Details battery charge indication and operating status based on indicator light behavior after removing the charger.

Receiver Activation Status

To Set the Static Correction Level

Function and Response Table

Over Correction Protection

Step 3: Fit the Receiver Collar

Importance of Fit and Cautions

Emphasizes proper collar fit, placement, and cautions regarding wear time and skin care.

Collar Fit Cautions and Maintenance

Fit Checks and Cleaning

Cautions on checking fit, avoiding lead connection, and instructions for cleaning collar contacts.

Pet Comfort and Skin Care

Managing Pet Tolerance and Hair Trimming

Advice on pet comfort, relaxing precautions if tolerant, and trimming pet's neck hair.

Fitting the Receiver Collar

Fitting Steps and Caution

Steps for ensuring proper fit, including centering contact points and caution on trimming hair.

Checking Collar Tightness

Trimming the Receiver Collar

To Re-Thread the Collar

Taking Your Pet Out of the Pet Area

Troubleshooting: Collar Not Beeping or Correcting

Collar Not Beeping During Setup

Troubleshooting steps for when the receiver collar does not beep during boundary zone setup.

Collar Not Beeping or Administering Correction

Troubleshooting steps for when the receiver collar fails to beep or provide static correction.

Troubleshooting: Collar Beeping Issues

Collar Beeping Everywhere

Solutions for the receiver collar beeping continuously, regardless of location, often due to transmitter issues.

Collar Beeping Indoors

Troubleshooting for the receiver collar beeping only when the pet is indoors, possibly due to transmitter placement.

Troubleshooting: Interference and Fluctuations

Correction in Metal Crate

Explains why metal crates may cause false activations and how to prevent them by removing the collar.

Boundary Zone Fluctuations

Addresses fluctuations in the boundary zone due to electromagnetic interference or collar orientation.

Troubleshooting: Activation and Response Issues

Collar Activates in Middle of Yard

Troubleshooting for activation in the middle of the yard due to interference or signal loss.

Pet Not Responding to Correction

Solutions for when the pet is not responding to static correction, including checking fit, fur, and level settings.

Troubleshooting: Pet Behavior and Setup Issues

Pet Reacts Fearfully to Correction

Guidance on managing a pet's fear or strong reaction to static correction, recommending lower levels and positive reinforcement.

Boundary Distance Reduction Problem

Troubleshooting when reducing boundary distance causes the collar to go into power-fail mode, requiring readjustment.

Troubleshooting: Neighbor Interference

Troubleshooting: Collar Caused Injury

Test Light Instructions

Terms of Use and Liability

Product Use Terms and Conditions

Outlines the terms of use, proper usage guidelines, and limitations of liability for the product.

Usage Restrictions and Liability Limits

Prohibited Use and Liability Limitation

Specifies prohibited uses and details Radio Systems Corporation's limitation of liability for product misuse.

Compliance Information (FCC)

Regulatory Compliance (Australia)

Customer Care and Warranty

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