Philips 227E4LSB/27 - General FAQs and Resolution Issues

33
8. Troubleshooting & FAQs
8. Troubleshooting & FAQs
8.1 Troubleshooting
Thispagedealswithproblemsthatcanbe
correctedbyauser.Iftheproblemstillpersists
afteryouhavetriedthesesolutions,contact
Philipscustomerservicerepresentative.
Common Problems
No Picture (Power LED not lit)
• Makesurethepowercordispluggedinto
thepoweroutletandintothebackofthe
monitor.
• First,ensurethatthepowerbuttononthe
frontofthemonitorisintheOFFposition,
thenpressittotheONposition.
No Picture (Power LED is White)
•
Makesurethecomputeristurnedon.
• Makesurethesignalcableisproperly
connectedtoyourcomputer.
• Makesurethemonitorcablehasnobent
pinsontheconnectside.Ifyes,repairor
replacethecable.
• TheEnergySavingfeaturemaybeactivated
Screen says
Attention
Check cable connection
• Makesurethemonitorcableisproperly
connectedtoyourcomputer.(Alsoreferto
theQuickStartGuide).
• Checktoseeifthemonitorcablehasbent
pins.
• Makesurethecomputeristurnedon.
AUTO button doesn't function
•
Theautofunctionisapplicableonlyin
VGA-Analogmode.Iftheresultisnot
satisfactory,youcandomanualadjustments
viatheOSDmenu.
 Note
TheAutoFunctionisnotapplicableinDVI-
Digitalmodeasitisnotnecessary.
Visible signs of smoke or sparks
•
Donotperformanytroubleshootingsteps
• Disconnectthemonitorfrommainspower
sourceimmediatelyforsafety
• ContactwithPhilipscustomerservice
representativeimmediately.
Imaging Problems
Image is not centered
• Adjusttheimagepositionusingthe“Auto”
functioninOSDMainControls.
• AdjusttheimagepositionusingthePhase/
ClockofSetupinOSDMainControls.Itis
validonlyinVGAmode.
Image vibrates on the screen
•
Checkthatthesignalcableisproperly
securelyconnectedtothegraphicsboard
orPC.
Vertical flicker appears
• Adjusttheimageusingthe“Auto”function
inOSDMainControls.
• EliminatetheverticalbarsusingthePhase/
ClockofSetupinOSDMainControls.Itis
validonlyinVGAmode.
Horizontal flicker appears
• Adjusttheimageusingthe“Auto”function
inOSDMainControls.