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The appliance does not work properly. The filter replacement alert is on but you have not replaced
the corresponding filter. As a result, the appliance is now
locked. In this case, replace the filter and reset the filter
lifetime counter.
The airflow that comes out of the air outlet
is significantly weaker than before.
The surface of the filter is dirty. Clean the surface of the filter
(see Chapter 'Cleaning and maintenance').
The air quality does not improve, even
though the appliance has been operating
for a long time.
Check if the packing material is removed from the filter.
Make sure that the filter (FY0900) is properly installed.
Room size is large or the outdoor air quality is poor.
For optimum purification performance, please close the
doors and windows when operating the air purifier.
There are indoor pollution resources. For instances, smoking,
cooking, incense.
Filters reach the end of life. Replace the filter with a new one.
The appliance produces a strange smell. The first few times you use the appliance, it may produce a
plastic smell. This is normal. However, if the appliance
produces a burnt smell even if removing the filter, contact
your Philips dealer or an authorized Philips service center. The
filter may produce smell after being used for a while because
of the absorption of indoor gases. It's recommended that you
put the filter in a well-ventilated place for a couple of hours
to reduce the smell.
The appliance is extra loud. It's normal if the appliance runs at the Turbo mode.
In Auto mode, the appliance will run in higher speed when
the air quality is poor.When using the appliance in a
bedroom at night, choose the Sleep mode.
If anything drops into air outlet, it may also cause abnormal
loud sounds.
Immediate turn off appliance, and get foreign objectives out
of appliance.
If there is abnormal sound, contact the Consumer Care
Center in your country.
The appliance still indicates that I need to
replace filter, but I already did.
Perhaps you did not reset the filter lifetime counter. Switch
on the appliance. Then touch and hold the and
simultaneously for 3 seconds.
Error code “E1”displays on the screen. The motor has malfunctions. Contact the Consumer Care
Center in your country.
Warranty and support
Versuni offers a two-year warranty after purchase on this product. This warranty
is not valid if a defect is due to incorrect use or poor maintenance. Our warranty
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