15EN
Problem Possible solution
The appliance is
extra loud�
• It's normal if the appliance runs at the Turbo mode�
• In the Auto mode, if the appliance is too loud, maybe
the appliance runs at high speed because air quality
becomes worse, or your personalized setting in App
triggers a higher fan speed� You can choose the Sleep
mode, or change the settings in the App�
• If there is abnormal sound, contact the Consumer Care
Center in your country�
• If anything drops into air outlet, it may also cause
abnormal loud sound� Immediate turn o appliance,
turn appliance upside down, to get foreign objectives
out of appliance�
The appliance still
indicates that I
need to replace a
lter, but I already
did�
• Perhaps you did not reset the lter lifetime counter�
Switch on the appliance� Then touch and hold the reset
button ( ) for 3 seconds�
Error code “E1”
displays on the
screen�
• The motor has malfunctions� Contact the Consumer
Care Center in your country�
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