Philips AC3059 - Page 17

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Problem Possible solution
The appliance still
indicates that I need
to replace a lter, but
I already did.
• Perhaps you did not reset the lter lifetime counter. Switch on
the appliance. Then touch and hold the reset button ( ) for
3 seconds.
Error code “E1”
displays on the
screen.
• The motor has malfunctions. Contact the Consumer Care Center in
your country.
The Wi-Fi setup is
not successful.
• If the router your purier is connected to is dual – band and
currently it is not connecting to a 2.4GHz network, please switch
to another band of the same router (2.4GHz) and try to pair your
purier again. 5GHz networks are not supported.
• Web authentication networks are not supported.
• Check if the purier is within range of the Wi-Fi router. You can try
to locate the air purier closer to the Wi-Fi router.
• Check if the network name is correct. The network name is case-
sensitive.
• Check if the Wi-Fi password is correct. The password is case-
sensitive.
• Retry the setup with the instructions in section “Reset the Wi-Fi
connection”.
• The Wi-Fi connectivity can be interrupted by electromagnetic or other
interferences. Keep the appliance away from other electronic devices
that may cause interferences.
• Check if the mobile device is in airplane mode. Make sure to have
the airplane mode deactivated when connecting to the Wi-Fi
network.
• Consult the help section in the App for extensive and up-to-date
troubleshooting tips.