16
EN
7 Troubleshooting
This chapter summarizes the most common problems you could encounter with the purier. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem Possiblesolution
The
light has been ashing. The lter is full. Replace the lter and reset the purier.
No air comes out of the air
outlet.
The purier is not connected to the power supply. Plug the
purier into the power socket and switch on.
The airow that comes out
of the air outlet is signicantly
weaker than before.
Please check if you have removed all the packaging material from
the lters.
The air quality does not
improve, even though the
purier has been operating for
a long time.
One of the lters has not been placed in the purier. Make sure
that all lters are properly installed in the following order, starting
with the innermost lter: 1) HEPA lter, 2) activated carbon lter.
The purier is extra loud.
• Please check if you have removed all the packaging material
from the lters.
• If the appliance is still too loud, you can change the fan speed to
a lower fan speed level.
The purier still indicates that
I need to replace a lter, but I
already did.
Perhaps you did not press the lter reset button properly. Plug
in the purier, press the
button. Then, press and hold the
button for 2 seconds.